Spahotels in Rio de Janeiro

'Belmond Copacabana Palace realy cares for its customers. The accomodation, the staff and the facilities all help the wellbeing of the customer. The hotel puts the customer in the center and as such is an example how great customer centricity should be. As a regular visitor of Belmond, this is undoubtly the experience in many of the Belmond hotels ! Particularly for the Copacabana Palace the hotel is a heritage to great class, combined with all modern luxury and facilities. Also great thanks...

'- ontzettend prijzig hotel (betaalden € 250/nacht voor kamer met ontbijt). Resortfees, extra charges,... komen er nog bij - omdat we er 8 nachten verbleven, kregen we enkele kortingen die ze meedeelden, maar op de rekening waren deze niet te vinden. Even aangehaald dus - enkele keren amenities vergeten aanvullen op de kamer - prachtige uitstraling van gebouw en kamers, maar nooit ruiten/spiegels zonder vettige vingers gezien (beneden in de lobby, in onze kamer,...). Zelden zagen we iemand de...

'Zeer mooie ervaring, luxe hotel! '

'Technical state of the accommodation is below standard. Showers flushing over into the room, room doors not closing when you leave and lock of the toilet defective. But worst of the worst: they don’t care. My clothing got all wet at the day of departure. All I found was a rude receptionist (Juliana) and a hotel manager that prioritized his/her lunch above speaking to me. NEVER AGAIN!'

'Het personeel was heel vriendelijk, behulpzaam en sprak goed engels. Het hotel zelf vind ik zeker geen 5 sterren waard. En zeker niet voor de prijs die wij hebben betaald. '

'All is very old,service,reception all is very very bad'

'Ligging hotel prima, kamers ok maar niet bijzonder. Flesjes water moesje betalen. Voor zo’n hotel verwacht je dat niet. '

'Was een ok hotel lokatie was.wel heel goed aan het strand '

'Wonderful location across from beach and many restaurants nearby. Friendly, accommodating staff except for one afternoon fellow. Clean. Nice breakfast buffet, with all nice staff and at the egg station!. Rooms a bit basic and small showers and small doors to go into the shower but there is a renovation going on at the hotel so maybe this will be changed. Also special attention to the internet connection, not very stable at times. For the price I thought this was a very nice place with pleasant...

'O ar do quarto estava ruim, mas me colocaram num quarto bom rápido'