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Beoordelingen van Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

5 out of 5
Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive
Playas de Bavaro, Higuey, Punta Cana, La Altagracia

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 1556 van 2822 beoordelingen" "
Gastenscore: 8 - Goed. 586 van 2822 beoordelingen" "
Gastenscore: 6 - Redelijk. 325 van 2822 beoordelingen" "
Gastenscore: 4 - Matig. 185 van 2822 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 170 van 2822 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Adry

7 nachten verbleven in november 2022

10/10 – Uitstekend

Cleidy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great All inclusive hotel, the staff was always super helpful, they will always make sure we were having a great time. Dinner options, entertainment, amenities, all were great! Property was very clean, organized and beautiful. We will come back for sure!!
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Fatma

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a beautiful resort. Very modern and clean. The staff was great and even the people who visited the resort at the time were also respectful of other people. It was amazing!
5 nachten verbleven in mei 2024

10/10 – Uitstekend

katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property! The food was really good.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Suly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!!!
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Jaxander, Ozone park

Positief: Staat van de accommodatie en faciliteiten
I had Am Excellent time at Lopesan. I really recommend it! 5⭐️
6 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 – Goed

angela

Reisde met partner
Positief: Netheid, personeel en service
There is a beautiful beach that is totally invaded by a whole bunch of boats, each playing its own music that competes with the music from the resort. It is absolutely annoying, not relaxing at all. One of the boats almost ran me over. Also annoying that unless you have a cell phone, you cannot order at the restaurants. All menus are to be "scanned" or accessed in the app. What if I don't want to have a cell phone on my vacation or if it breaks down? Staff is very nice and try to be helpful. There is no air conditioning in the lobby area and it took forever to get us checked in. We were exhausted, sticky, etc. The pool was extremely hot and it has no shade. The construction of the resort itself tends to cut the air flow so it is suffocating.
5 nachten verbleven in mei 2024

8/10 – Goed

Victor E

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing
7 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Alain

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel in general is amazing
7 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bávaro op 25 mei 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting,

10/10 – Uitstekend

Emely Crismari Batista

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Andres

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly service, great and well maintained facility
6 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bávaro op 25 mei 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting,

10/10 – Uitstekend

dailey

Positief: Netheid
Great stay
5 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 – Goed

FEDERICO, BRONX

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
They have a great concept, this hotel is fairly young however the builders may have over looked certain thing, for example i could not enough use my terrance when it rained my terrance ceiling was constantly drop plaster onto my deck and getting on the furniture seem like something wasnt properly sealed during the construction because my neighboring room didnt have that problem. A beautiful veiw from that balcony i really couldnt enjoy was a shame. The food was great and the staff was great if lopesan corrects some of this issues i see a very bright future for that place.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Jalen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an amazing property. To the point where you don’t have to leave it. I went on a solo trip and had an amazing experience great food , good drinks, ambiance, with multiple pools and the Bavaro beach to enjoy. There is also excursions conveniently ready to book through the resort. I would mainly suggest it to couples going for relaxation or adult groups.
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bávaro op 25 mei 2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting,

8/10 – Goed

Laura Murray

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay at the property! The staff was friendly and very hard working. The food was good, not so much the Asian dining restaurant, but the other restaurants were good. The gym was nice but it would be good to have bottles of cleaner around to clean your own equipment because it didn’t get cleaned between people. The other complaint I have is that the beach swimming area is very small. We had to walk down the beach to another resort to get to an area where you could actually swim and enjoy the water. For a resort this big and nice, the water should be a priority.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Mailyn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The resort was super clean and the employees were so much fun!
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

6/10 – Redelijk

Jose

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is huge, like a maze. Staff is friendly, buffet was a hit and miss, there was not much activities around pool or live music. I got really sick due to food poisoning which worsened my view of the hotel, but to be fair is pretty, clean, but a little bit boring. Beer was local, most of times not cold enough. Room is good. Coffee shop really good
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Linda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traveled to this all inclusive for the first time since having our son and we couldn’t be more pleased. We will be coming back again!
5 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 24 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

4/10 – Matig

Carlos Javier Feliciano

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The water park was closed with no notification was offered that was very disappointing, the restaurant reservation were very bad and the restaurants were empty the entire time and staff did not accommodate walk in even do the restaurant was empty. Room clean could you some better improvements since the beds were not made correctly.
3 nachten verbleven in mei 2024

8/10 – Goed

Breja

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing… the only part that I didn’t enjoy was the fact that all other restaurants besides the buffets were completely booked up, otherwise it was great and I will definitely come back.
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 24 mei 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 – Uitstekend

Tina

5 nachten verbleven in april 2024
Reactie van Lopesan Costa Bavaro op 27 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 – Goed

David S

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the Bedroom, it's Comfortable and Inviting without leaving behind the Bathroom, which was very relaxing. The balcony was is also very spacious. In general, the entire construction of this building is immaculate and elegant. They din't have any service on the beach and it's to small and so may boats, hundreds of people come daily to party it's a little intimidating
6 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 24 mei 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 – Uitstekend

Juan C

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff very kindly and attentive. Some improvements need of the rooms
6 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 – Uitstekend

Nikki

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel!!!
2 nachten verbleven in april 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Skyler

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort. Well worth the money
6 nachten verbleven in maart 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Micharey

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is beautiful, the staff are really friendly and you have everything you need In one spot. You’ll never get bored here
3 nachten verbleven in april 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

8/10 – Goed

Vivian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 – Goed

Savannah

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay and great hotel!
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Angel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Greily lago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Five star service
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 – Goed

Ziemowit Antoni

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I love this hotel very good
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 – Goed

Josh

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Confusion to get around property. All the staff was 5 stars!! The beds were hard, so i had to use several pillows to lay on. If you had any issues they addressed it immediately!! Pay attention and reserve at the specialty restaurants. However, there was plenty of places to eat. Alcohol was plentiful. The beach front had a lot of seaweed but once you got in the water it was warm. The water was blue not clear. Excursions were reasonable. I didn’t like the fact that the clubs wouldn’t diversify the music.
6 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 24 mei 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved that it offered so many different restaurants, the property was huge which made it a task to walk around but the staff was always helpful. Disliked not having a face towel to shower with and had to buy them in the gift shop but overall I loved it and will be back
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are happy that the hotel met your expectations and that you enjoyed the service of our team and that you loved the gastronomic offer we have.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Radoslaw

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time our butler Ramone was awesome
8 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 21 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

4/10 – Matig

Ervin

Reisde met een groep, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Bad Service
5 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

4/10 – Matig

Alexander

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
They gave me a different room, the air conditioning didn't work well, the refrigerator didn't work either, the iron didn't heat up, the showers didn't work, the buffets were never good, they took a long time to fill them, the beer in the bars was very bad and hot, the bottles of The water they had in the freezer of each bar was always hot, in the lobby it was always very hot, having air conditioning and many other things.
5 nachten verbleven in mei 2024

8/10 – Goed

Amanda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice resort. The rooms, buildings, outdoor areas, and pools were all very nice. The beach itself wasn't as pretty as others I've been too. The service was all great with the exception of the french restaurant. I personally wouldn't bother getting reservations for any of the restaurants. I would just stick to the buffet and room service (which is included). The food at the restaurants were either the same or worse than the buffet. That being said I thought the buffet was pretty good and had good variety. There were multiple bars at various locations and the drinks were included. My one gripe about the outdoor area is that i wish they'd had more restrooms around the pools.
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 24 mei 2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

4/10 – Matig

keith zygmunt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place!
2 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 21 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time experience with all-inclusive at Lopesan Costa Bavaro Resort. Everything is well-prepared from food to drinks and scenic spots. A lot of things to do and try within the facility. They can also recommend excursions to fit your schedule. Excellente!
3 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 20 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are happy that the hotel met your expectations, that you enjoyed the service of our team and that you loved the gastronomic offer we have.We hope to welcome you back to our paradise. Kind regards, Public relations

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff beautiful resort would come back again
3 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 20 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing Hotel
3 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 20 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Ivonne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encantó, la comida, la piscina, el check in fue super rápido, las bebidas divinas al igual que los restaurantes!
3 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 20 mei 2024
Estimada Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas, que disfrutara del servicio de nuestro equipo y que la oferta gastronómica que tenemos le haya encantado.Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

10/10 – Uitstekend

Alina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
3 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 20 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 – Uitstekend

Shanaya

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great hotel
3 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 20 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

4/10 – Matig

Juanita

Reisde met familie
Positief: Netheid
I stayed here for a wedding and checked out and checked into another hotel. First night I called reporting no hot water, no one ever came to my room to check it. All of the dining was already booked leaving you to eat at the buffet. The buffet food was horrible. Room service food was horrible.
1 nacht verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 23 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

10/10 – Uitstekend

Miguel Costa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good experience, will come bask for shure
4 nachten verbleven in mei 2024
Reactie van Lopesan Costa Bavaro op 20 mei 2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 – Ontzettend slecht

Ashley

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Worst experience Ive has ever had in Punta Cana. We arrived Wednesday and paid for a king suite ocean view. We were given the wrong room and when they attempted to switch my husband and I to a different room, the view was a building. Again, not what we had initially booked. The following day we were offered another room that had the amenities we requested however, when i went to inspect the room before moving our belongings, the employee opened the door only to find the room was already occupied and the gentleman was literally coming out of the shower. Terrible experience. We went back to the reception area to file another complaint, and as offered another room with zero view. I spent 2/3 of my trip literally trying to solve this room issue. I raised my complaint to Public Relations and was given a free upgrade to one of the swim up suites. Gorgeous room and very aesthetically pleasing. The issue with this room was the insects and the AC unit not functioning. The entire room had condensation. The bed was moist, our documents had shriveled up because of how moist the air was, mosquitos were coming in and on our last day we had a roach on our ceiling. With all that moisture, the bed linens reeked. The food was also terrible. Majority of the foods provided were all undercooked. The staff always seem to be un a hurry up and go manner so even when we asked them for extra side of fries or bacon, they were insanely forgetful. Lopesan is aesthetically pleasing but a terrible stay.
4 nachten verbleven in mei 2024