Spahotels in Puerto Aventuras

'No beach to walk or ocean to swim in. The staff tells you everything you want hear and then they don’t do anything thing they said they would do. Paid for “VIP” and definitely was not shown that. Also!! The Big one they told me on 2 different days that we did not pay. I had to argue with them for about an hour even with proof. It took a second manager to settle it and then when we checked out they said we did not pay again. Also, they told me they might not our driver I to pick us up, that we...

'Our was clean and updated. We have an amount of preferred time which was bigger and more private than those on the ocean side. The property was beautiful. Not very accessible for those in a wheelchair or a scooter. The staff were great. We did have different experiences with staff at different restaurants. '

'Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered.'

'We verbleven hier slechts 1nacht aangezien ons pakketreis hotel tijdens de regenachtige dagen geen goede faciliteiten hadden. De twee dagen dat we bij dit hotel verbleven was super goed, eten animatie en kamer was zeer goed. Volgende keer ook geen tui pakket reis voor ons '

'The El Dorado and Lomas Travel staff are amazing and very helpful. '

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