2/10 – Ontzettend slecht
Rosa C.
12 aug 2025
First and foremost, we faced ongoing electrical problems throughout the unit. The dryer, in particular, was malfunctioning, and it took two days to dry a load of towels. This meant that my family had to purchase additional towels just to be able to shower, which was an unexpected and frustrating expense.In addition, the master bedroom bathroom had no working lights, making it inconvenient and unsafe. Another issue was the lack of privacy—our neighbors from the floor above could directly see into our room, which was concerning and uncomfortable.The most alarming issue was the cockroach infestation. It started with just one or two, but the problem escalated quickly. Despite informing property management, we were told that pest control wouldn’t be available for another week, which was unacceptable. As a result, we felt we had no choice but to cut our vacation short due to these conditions.I have tried to resolve this issue and get compensation for my trouble but have to resort to file a complaint with Amex




Rosa C.
7 nachten verbleven in augustus 2025