Vind je ideale hotel in Palomar Mountain

'Arrived at 4:00pm for check-in. Waited in line about 20 minutes. Then we were told our room wasn't ready. They changed our room, and it should be ready in 20 to 30 minutes and they would call us. After 2 hours, we went to reception, and were told our room still wasn't ready. Now it's 6:30 and we have a concert at 8:00. After about 10 minutes, they found a room on a different floor. At check-out, we asked for a late check-out and were told by Samantha, the only person that was rude our...

'Excellent property! Gorgeous and close to the best wineries. Our go to place when we come down to Temecula!'

'Houd rekening met een late check-in. 16.00 inchecken betekent niet dat je kamer/villa al klaar is. Genoeg zwembaden en bedjes beschikbaar. Handdoekje leggen niet nodig (heerlijk). Appartementen zijn ruim en zien er netjes uit. Voor een paar dagen relaxen een prima locatie. Gelukkig heb je hier een auto, want die heb je hier wel nodig om ergens te komen. Restaurant bij het resort is niet slecht, maar 20 minuten rijden en er is meer keuze en kwaliteit.'

'All of the staff was not very informative of the property and the amenities when you ask, the answers were just not firm and confident , basically passing it off to somebody else, for instance, where is the ice machine, the Bellman should've offered to get it. It was literally 20 steps away and your in our room anyway , our room was fine, our bed was quite comfortable, but for 300+ just think that the amenities should have been better. There was no vanity mirror. Our room was never serviced. We...

'Costumer service realy bad no smile in face lady in lobby bad attitude'

'CleN room big room bountiful biew all the room breakfast is perfect'