Onshi Hakone Koen-park

Perfect location, one of the only hotels with a terrace outside, nice room, friendly staff at the service desk, very friendly Italian waiter at the terrace however very annoying person of staff not understanding the level of service people expect which is a pity….

The area is quiet which we wanted! The property was smaller than we anticipated, but it was really clean. Lawson and 7 eleven are walking distance which we mostly had our breakfast and snacks. They also had restaurants around that area and Ameyoko Market is right across the street. Hosts can speak English and very helpful. My dad was missing his new shoes that he just bought and it was found, so we were really happy about that. They also help us get taxis when we went home. Over all, it was a pleasant stay.