Auberges à Northwest Houston

« Mallak was amazing from the beginning to the end. He was very nice and courteous. My mom even made a breakfast suggestion asked for them to include biscuits and gravy, and he actually added it to the menu Aruba. She is very sweet soft spoken, but always greeted us with a smile and say good morning to us. The rooms was clean and very spacious. They gave me pretty much everything I needed from scissors to a plunger, not gonna lie, which is very helpful. The hotel was near pretty much everything....

« Do not stay here! We booked two rooms, one room had cockroaches and the other room had barely any water pressure for us to take a shower. It was a connected room and the people beside us were so terribly loud with their kids crying and screaming throughout the night. The hotel staff did absolutely nothing to help us. We mentioned the cockroaches and was just told to "take a photo of it" but did not offer to even switch rooms. A refund wasn't accomodated because their manager wasn't working on...

« The room and bathroom needs to be cleaned. I mean bathroom scrubbed and sheets changed. Aside from that, which is huge, the service and breakfast was good »

« Manque couverts et casseroles : il fallait les demander. Sinon, remplacement frigo immédiat suite problème de bruit. Personnel très à l’écoute et disponible. Chambre propre et petit déjeuner bien. »

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