Cottages in Normal

'shampoo and conditioner were amazing :)'

'The place needs renovations. There was mold in the corners of the shower. The hallway rug is very dirty, actually gross. The bed is uncomfortable and hard. The pillows are small. When we checked in the person seemed annoyed that we were there. They didn’t have Diet Coke stocked, they were out. We wanted to use the pool and couldn’t get in the room. We asked the front desk for help and they said they would be there in a minute and never came to let us into the pool and hot tub. Breakfast...

'This is a decent hotel. Clean, comfortable rooms. The internet was slow (I was on a business trip) so that effected my time there. Breakfast was gone by 6:30am and was not replenished until 7:30. But it was overall a good breakfast. Parking lot was shared with another hotel which made it a little tight to park. There was a bunch of people hanging out in their cars all evening long with their lights on. I think they were smoking but it was a little weird.'

'The room was spotless! Staff was lovely and more than helpful, with the exception of one male on the evening shift, who was snippy and unhelpful. Everyone else was lovely! Parking is convenient and plenty of it. Breakfast had lots of options and it was fresh and tasty. I LOVE staying here, and we do stay here every year when we come to town.'

'Upon checkin, manager confirmed our room was clean and inspected. We then found a left over spoon under the bedroom air conditioner, and yellow rag behind the same room’s tv stand/dresser. This is all after the initial must smell of our room. We booked this room expecting the pools and hot tub were functional, except we see both are drained and a City “Closed” sign because of missing parts (not what we paid for). They also over charged us, as they charged us $60 incidentals at check in and then...