I had a horrible experience during my stay this past weekend. First, when I called the front desk to request towels and washcloths, I was told they did not have any available. This continued for over two days, and I didn’t receive any washcloths until Sunday morning during checkout — which was completely unacceptable.
In addition to that, the AC in my room did not work at all, making it extremely hot and uncomfortable. I informed the front desk staff about this issue, but they said they had no other rooms available that would fit our needs.
Overall, this stay was incredibly disappointing and frustrating. I do not recommend this hotel to anyone looking for a comfortable and accommodating experience.
