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Beoordelingen van Duomo Hotel & Apartments

Duomo Hotel & Apartments
Via San Paolo 13, Milan, Lombardia

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 631 van 965 beoordelingen" "
Gastenscore: 8 - Goed. 269 van 965 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 965 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 965 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 965 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Anoniem, Amsterdam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centraal gelegen, ruim en mooi ingericht. Voldeed geheel aan onze wensen/eisen.
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location
These apartments have a top location with walking distance to main attractions (couple of minutes to Duomo and shops at the doorstep) We have the deluxe apartment and although compact for an apartment, it has everything we needed. There were different people during our stay but all were friendly and helped us whenever needed.
4 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schoon, fijne ontvangst, erg gastvrij. De kamer was zeer netjes, de bedden sliepen niet super. We verbleven met 2 kleine kinderen, maar zijn bijna niet op de kamer geweest
2 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2018

10/10 – Uitstekend

Audrey, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel is midden in centrum
Keurig hotel is, midden in het centrum Medewerkers zijn aardig.
4 nachten verbleven in oktober 2017
Reactie van Mya op 1 dec 2017
Dear Guest, Thank you for taking time to share your experience regarding your recent stay with us. We are extremely happy to hear that you enjoy your stay in our Aparthotel. Your positive feedback encourages us to continue to offer you an excellent experience. We will also take into consideration your suggestions and we hope to welcome you back soon in Duomo Apartments. Lamya-Front Office

10/10 – Uitstekend

Jasmin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice hotel with great staff
When we arrived earlier then expected we could already get in the room. The staff was really friendly. When we arrived at our room their were a few things missing but the staff made sure we got all the stuff that we needed. If we had questions about parking or stores the staff was really nice and helped us with that. The room we got was really big and clean. It isn't like abnormal hotel with room service and breakfast but I like it more than normal hotels just because we had our own little kitchen and that was perfect for us. It's also really close to the shops.
1 nacht verbleven in augustus 2017

10/10 – Uitstekend

Maria Margaretha, Cromvoirt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekende locatie voor een moeder en dochter trip naar Milaan.

8/10 – Goed

Kai Chung

Zakenreiziger
不錯,地點方便
5 nachten verbleven in april 2024
Reactie van Duomo Hotel & Apartments Staff op 20 apr 2024
Dear Mr./Mrs. Kai,Thank you very much for your amazing review.We're glad to hear that you loved stay with us.We hope to welcome you for your next travel to Milan.Best Regards

6/10 – Redelijk

Somayeh

Reisde met familie
Positief: Netheid
The design of the rooms are nice and specious and location is nice. However, the hotel is located in a crowded area so it is not possible to leave your windows open. It’s very load and on our trip AC wasn’t available even though it’s listed that they have AC. It was nearly 80 degrees and we couldn’t open the windows due to noise and with AC not working it was incredibly uncomfortable. Also the hotel was under construction, we couldn’t use the main lobby until our last day.
4 nachten verbleven in april 2024
Reactie van Duomo Hotel & Apartments Staff op 22 apr 2024
Dear Mr. Somayeh we thank her for her positive feedback, and regarding your perception of the internal temperature of the room, we inform you that we do not have a central heating system, but each guest has the possibility to adjust the temperature according to their preference. We are sorry to not be aware of this, so that we can act promptly. Hoping to have you soon as our welcomed guest for a next stay,Best regards,

4/10 – Matig

Sherif, Alexandria

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Only the location is good. Air Conditioning was broken and did not work for the whole stay. The staff for the first couple of days told us that this is the requirement of the city of Milan but we asked friends who stayed at other hotels and told us that their AC is working. They then told us that the AC is broken and under repair. The reception was under construction for the first 3 days and we had to use the service elevator. The "upgarded suite" was terrible with sticky plastic floors and old furniture. We required to go to a normal room that was in a better condition. They kept resisting for 2 days and then moved us when we made a fuss about it.
5 nachten verbleven in april 2024
Reactie van yulya op 29 apr 2024
Dear Mr. Mahmoud SherifWe would like to take this opportunity to apologieze for this unpleasant inconvenience. Hope it is not negatively affected the experience of your stay with us. Regarding your perception of the internal temperature of the room, we inform you that we do not have a central heating system, but each guest has the possibility to adjust the temperature according to their preference.We are really sorry to hear that the room did not live up to your expectations, even if ours is a recently renewed Aparthotel, where each room is different from the others.We would be more than pleased to welcome you back, as our appreciated guest.Kind regardsDuomo Hotel&Apartments

2/10 – Ontzettend slecht

Anshu

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We had sleepless nights in this hotel because the AC doesn’t work. It was 80F (27C) in the room which made It impossible to be in the room or sleep! When we tried to talk with the front desk they were of no help and basically told us to deal with it. They blamed the infrastructure in the city of Milano and said no hotel has AC this time of year, which is a joke. Why didn’t they tell us at checkin. They said to open the windows but then mosquitoes came in and buzzed/bit us all night. Again, the hotel staff does nothing to help the situation and should really be sent back to hospitality school. As a Premium VIP member, no complimentary room upgrade or wine was offered as stated in the booking. I can understand they didn’t have any rooms left to upgrade but did they run out of wine too in Milan? Stay far away from this place!!
2 nachten verbleven in april 2024

8/10 – Goed

David

Positief: Netheid, staat van de accommodatie en faciliteiten
Close to the Duomo and M lines. Great staff. Very clean.
2 nachten verbleven in april 2024
Reactie van Duomo Hotel&Apartment Staff op 12 apr 2024
Dear Mr David,We would like to thank you for your positive feedback, looking forward to having you back soon as our guest.Kind regards,

10/10 – Uitstekend

Kristine

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
friendly staff, perfect locstion, clean room, spacious, too!
3 nachten verbleven in april 2024
Reactie van Duomo Hotel & Apartments Staff op 11 apr 2024
Dear Mrs. Kristine,Thank you very much for your amazing review.We are glad to hear that you loved your stay with us.We hope to welcome you for your next stay in Milan.Best Regards

8/10 – Goed

Sudhanshu

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location to be able to walk to places and lovely staff but the area is noisy at the same time.
1 nacht verbleven in april 2024
Reactie van Duomo Hotel&Apartments op 8 apr 2024
Dear Mr/Mrs . Sudhanshu , We would like to thank you for your positive feedback and take the chance to apologize for what concerns the small problem with the noise ,hoping that it didn't affect your general experience with us. Looking forward to have you back soon as our guest,Best regards,

10/10 – Uitstekend

Maria G

1 nacht verbleven in april 2024
Reactie van Duomo Hotel & Apartments Staff op 28 apr 2024
Dear Mrs. Maria,Thank you for your amazing rating.We hope to welcome you back for your next stay in Milan.Best Regards

10/10 – Uitstekend

Maria G

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Duomo Hotel&Apartment Staff op 8 apr 2024
Dear Ms. Maria GWe would like to thank you for your positive feedback, looking forward to have you back soon as our guest.Kind regards,

10/10 – Uitstekend

Caroline

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Great location. Nice room. Very clean.
6 nachten verbleven in maart 2024
Reactie van Duomo Hotel & Apartments Staff op 7 apr 2024
Dear Mrs. Caroline,Thank you very much for your amazing review and rating.We are glad to hear that you loved your stay with us.We hope to welcome you back soon for your next stay in Milan.Best Regards

6/10 – Redelijk

Brian

Reisde met partner
The only issue I had at check-in was the fact the hotel was refurbishing the reception and this was not notified until the day before arriving even though the refurb had been active for many weeks. Otherwise the hotel was perfect- 10/10 for Location, Staff, and the room. We will return to the hotel and I would recommend it to friends.
1 nacht verbleven in april 2024
Reactie van Duomo Hotel & Apartments Staff op 5 apr 2024
Dear Mr. Brian,We appreciate the time that you dedicated in writing such a kind review. We love to hear that our staff is providing an excellent service and that you loved the room and the location.We would like to take the chance to apologise for the inconvenience.Looking forward to have you back soon as our welcomed guest in our new reception.Kind regards,

10/10 – Uitstekend

Cynlie

1 nacht verbleven in april 2024
Reactie van Duomo Hotel & Apartments Staff op 27 apr 2024
Dear Mrs./Mr. Cynlie,Thank you very much for your amazing rating!We hope to welcome you for your next stay in Milan as our welcomed guest.Best Regards

8/10 – Goed

RICARDO, RIOVERDE

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Buena ubicación
1 nacht verbleven in maart 2024
Reactie van Duomo Hotel&Apartment Staff op 5 apr 2024
Dear Mr. Ricardo,We would like to thank you for your positive feedback, looking forward to having you back soon as our guest.

10/10 – Uitstekend

Christina

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I would definitely stay here again. The property is in a prime location and was very comfortable and modern. We had no complaints
2 nachten verbleven in maart 2024
Reactie van Duomo Hotel&Apartments Staff op 24 mrt 2024
Dear Ms.Christina, We would like to take this opportunity to thank you for your kind words. We are pleased to know that you had such a positive experience with us, looking forward to having you back soon as our welcomed guest.Kind regards,

8/10 – Goed

Reshma

Positief: Netheid
No frills. Excellent location. Clean but couch was run down.
2 nachten verbleven in maart 2024
Reactie van Duomo Hotel&Apartments Staff op 25 mrt 2024
Dear Ms/Mr Reshma, We would like to thank you for your feedback and take the chance to apologize for what concerns the problem with the couch, hoping that it didn't affect your general experience with us. Looking forward to having you back soon as our welcomed guest. Best regards, Duomo Hotel&Apartments Staff

10/10 – Uitstekend

Marica

Positief: Netheid, staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in maart 2024
Reactie van Duomo Hotel&Apartment Staff op 18 mrt 2024
Dear Ms. Marica , We would like to thank you for your positive feedback, looking forward to have you back soon as our guest.Kind regards,

10/10 – Uitstekend

Kyle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean hotel in a perfect location close to shopping and the duomo.
1 nacht verbleven in maart 2024
Reactie van Duomo Hotel & Apartments Staff op 16 mrt 2024
Dear Mr./Mrs. Kyle,Thank you for your amazing rating and your feedback.We are glad that you had a lovely stay in our Hotel.We hope to welcome you back for your next stay in Milan.Best Regards

10/10 – Uitstekend

MARIA, HOUSTON

3 nachten verbleven in maart 2024
Reactie van Duomo Hotel&Apartment Staff op 5 apr 2024
Dear Ms. Maria,We would like to thank you for your positive feedback, looking forward to having you back soon as our guest.Kind regards,

10/10 – Uitstekend

Betty

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location and friendly staffs . The room was very clean and with all good facilities which help with an easy comfortable stay .
2 nachten verbleven in maart 2024
Reactie van Duomo Hotel & Apartments Staff op 15 mrt 2024
Dear Mrs Betty,Thank you for your amazing rating and for the wonderful review.We are glad to hear that you loved your stay with us.We hope to welcome you back for your next stay in Milan.Best Regards

8/10 – Goed

veronica

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Building under construction so it was loud and room by street lots of noise in morning and night
1 nacht verbleven in maart 2024
Reactie van Duomo Hotel & Apartments Staff op 11 apr 2024
Dear Mrs. Veronica,First of all We would like to apologise about the inconvenience regarding the noise from the outside.Unfortunately sometimes in the center of the city is possible to hear some noise.We kindly suggest to ask for your next reservation an internal room, We will do as possible to provide for you.For further information We stay at your complete disposal.Best Regards

10/10 – Uitstekend

Jennifer Marie

Positief: Netheid, staat van de accommodatie en faciliteiten
Staff are always friendly. Hotel property is clean and safe.
5 nachten verbleven in februari 2024
Reactie van Duomo Hotel & Apartments Staff op 15 mrt 2024
Dear Mr./Mrs. Marie,Thank you for your amazing rating and your feedback about our staff service.We hope to welcome you back for your next stay in Milan.Best Regards

10/10 – Uitstekend

Anggryani

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Duomo Hotel & Apartments Staff op 15 mrt 2024
Dear Mr./Mrs. Anggryani,Thank you for your amazing rating.We hope to welcome you back for your next stay in Milan.Best Regards

10/10 – Uitstekend

Raden

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Duomo Hotel & Apartments Staff op 15 mrt 2024
Dear Mr./Mrs. Raden,Thank you for your amazing rating.We hope to welcome you back for your next stay in Milan.Best Regards

10/10 – Uitstekend

MIGUEL ANGEL

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy bueno
2 nachten verbleven in februari 2024
Reactie van Duomo Hotel & Apartment Staff op 15 feb 2024
Dear Ms./Mr. Miguel,We would like to thank you for your positive feedback, looking forward to have you back soon as our guest.Kind regards,

10/10 – Uitstekend

andrea

4 nachten verbleven in februari 2024
Reactie van Duomo Hotel & Apartments Staff op 22 mrt 2024
Gent.le Sig. Andrea,La ringraziamo per il Suo prezioso feedback.Speriamo di poterla riaccogliere per il Suo prossimo soggiorno a Milano.Cordiali Saluti

8/10 – Goed

Johannes

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 min to the Duomo and the Gallery
2 nachten verbleven in februari 2024
Reactie van Duomo Hotel&Apartment Staff op 19 feb 2024
Dear Ms./Mr Johannes,We would like to thank you for your positive feedback, looking forward to have you back soon as our guest.Kind regards,

4/10 – Matig

Cagdas

Negatief: Netheid, comfort kamer
A sad story; we arrived at 26th Jan to hotel in the evening, came a long way drive through Bologna. When we arrived at reservation desk, an employee of hotel (I will not disclose her name here) didnt allow us in. She was not able to see confirmed booking even after we saw it on her monitor after double checking with hotels.com. Thankfully and luckily another colleague Carlo has arrived and fixed the issue in 2 minutes. Before that we had to pay extra for already confirmed room, and also were not confirmed for the next two overnight stays. It was very uncomfortable unconfident moments with my wife in a late hour of evening. On the other hand we lost the dinner time, there were no more places open after two hours of waiting and trying to fix this issue with the hotel. I can confirm that this hotel has some people working who are not able to understand the issue in deep and support you in evening time. When we asked to her that : can you call someone responsible; she answered: no there is no other responsible colleague only me and Carlo! So if there was someone like her instead of Carlo, our stay will be quite more dangerous and not safe; we might not have found a room available in that hour even we had a confirmed booking! This was my second and most probably last stay in this hotel; and I strongly dont suggest this to anyone for the reasons I mentioned. I believe you can find a safe hotel around. I suggest hotels.com to take this hotel out from their offer.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Danny Steven

Positief: Netheid, comfort kamer
Best place to stay!
Amazing experience, the location could not be better, everything was nice and clean, staff was amazing, keep it up!
3 nachten verbleven in januari 2024
Reactie van Duomo Hotel & Apartments op 27 jan 2024
Dear Mr Steven,Thank you so much for your kind words.Looking forward to have you back soon as our welcomed guest,Best Regards

10/10 – Uitstekend

Mark

1 nacht verbleven in januari 2024
Reactie van Duomo & Apartments Staff op 15 feb 2024
Dear Mr. Mark ,We would like to thank you for your amazing feedback, looking forward to have you back soon as our guest.Kind regards,

10/10 – Uitstekend

Arwi

1 nacht verbleven in januari 2024
Reactie van Duomo Hotel & Apartments Staff op 15 feb 2024
Dear Mrs./Mr. Arwi ,We would like to thank you for your positive feedback, looking forward to have you back soon as our guest.Kind regards,

10/10 – Uitstekend

Rafael

Reisde met familie
Positief: Netheid, comfort kamer
Bonito y muy buena ubicacion
1 nacht verbleven in januari 2024
Reactie van Duomo Hotel & Apartments Staff op 27 jan 2024
Dear Mr Rafael,Thank you so much for your feedback,Looking forward to have you back soon as our welcomed guest,Best Regards

10/10 – Uitstekend

Keith

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Duomo Hotel & Apartment Staff op 15 feb 2024
Dear Mrs Keith,We would like to thank you for your positive feedback, looking forward to have you back soon as our guest.Kind regards,

10/10 – Uitstekend

Heather, Minneapolis

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great!
2 nachten verbleven in december 2023
Reactie van Duomo Hotel & Apartments Staff op 3 jan 2024
Dear Ms. Heather,Thank you for your positive feedback, looking forward to having you back soon as our welcomed guest.Kind regards

10/10 – Uitstekend

Sarah Al

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in december 2023
Reactie van Duomo Hotel & Apartments Staff op 3 jan 2024
Dear Ms. Sarah,Thank you for your positive feedback, looking forward to having you back soon as our welcomed guest.Kind regards

10/10 – Uitstekend

Rafael

1 nacht verbleven in december 2023
Reactie van Duomo Hotel & Apartments Staff op 3 jan 2024
Dear Mr Rafael,Thank you for your positive feedback, looking forward to having you back soon as our welcomed guest.Kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
6 nachten verbleven in december 2023
Reactie van Duomo Hotel & Apartments op 15 feb 2024
Dear Mr./Mrs. Coleman,We would like to thank you for your amazing feedback, looking forward to have you back soon as our guest.Kind regards,

10/10 – Uitstekend

Lorna

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay! As a solo traveler I felt welcomed and very safe. This was my 3rd stay in Milan and I’ve found my new favorite place to stay. Very close to shopping, restaurants, metro and everything. Thoroughly enjoyed my stay.
Reactie van Duomo Hotel & Apartments Staff op 3 jan 2024
Dear Ms./Mr Lorna,We would like to take this opportunity to thank you for your kind words. We are pleased to know that you had such a positive experience with us, looking forward to having you back soon as our welcomed guest.Best regards

8/10 – Goed

Smitha

Positief: Netheid, comfort kamer
Great location & very clean and nice room
Very good room, great location. It was the most expensive hotel of my trip but for me it was worth it because I was there only for a day and the location was amazing. Next to everything , very convenient, next to Duomo, lots of restaurants nearby + shopping
1 nacht verbleven in november 2023
Reactie van Duomo Hotel & Apartments Staff op 3 jan 2024
Dear Mr./Mr. Smitha,We are glad to hear your positive feedback towards our aparthotel. We would like to take this opportunity to thank you for taking time to evaluate us and we are looking forward to having you back soon as our welcomed guest.kind regards

8/10 – Goed

CW

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is inside the ZTL zone so have to be careful if driving into Milan. Before arrival the hotel said they will help to settle the ZTL but it is better to find out before and buy the pass before arrival. The car park nearby is within walking distance. The room with kitchenette is great for family. The location is literally next to the Duomo so easy to visit and do shopping. There are great toiletries as well.
2 nachten verbleven in december 2023
Reactie van Duomo Hotel and Apartments Staff op 3 jan 2024
Dear Mr./Mr. CW , We are glad to hear your positive feedback towards our aparthotel.We would like to take this opportunity to thank you for taking time to evaluate us. We are always at our guest's disposal especially when it comes to this particular subject as ZTL.Kind regards

2/10 – Ontzettend slecht

jana

Negatief: Comfort kamer
3 nachten verbleven in december 2023

10/10 – Uitstekend

Rebecca

1 nacht verbleven in december 2023
Reactie van Duomo Hotel & Apartments Staff op 3 jan 2024
Dear Ms. Rebecca,Thank you for your positive feedback, looking forward to having you back soon as our welcomed guest.Kind regards

2/10 – Ontzettend slecht

Thierry

Reisde met familie
Au moment de la réservation les animaux (chien) etaient les bienvenus mais au moment du check-in ils sont chagés de 35€, une mauvaise surprise. Le mobilier est usagé et mal entretenu
1 nacht verbleven in november 2023