Marumbi Beach

Unfortunately, our two-week stay was quite disappointing, mainly due to the food and poor organisation. The biggest problem was that there simply wasn’t enough food for all the guests. The menu was very limited at breakfast, lunch, and dinner. At first, we thought we were arriving too late, but even when we started coming earlier, there was still not enough food and very little choice. We have stayed at many hotels in Zanzibar, and we have never experienced anything like this before. I find this unacceptable and disrespectful to the guests. There were also other management issues. The hotel forgot about a birthday celebration, and when we reminded them, a cake was prepared in just five minutes. This was extremely disappointing and, in our opinion, completely unacceptable for such a special occasion. At the end of our stay, an additional charge was added to our bill that should not have been there. We had to question and clarify the charge, which was another unpleasant experience. The staff themselves were friendly and helpful, and we have no complaints about them. The main problems seem to be with the management and overall organisation of the hotel. The second beach also needs renovation. There are many stones at the entrance to the sea, making it very difficult and uncomfortable to walk barefoot. Overall, the hotel has potential, but the management needs to make significant improvements in food availability, organisation, attention to guests, and maintenance of the be

De kamers zijn dringend aan renovatie toe,waterinsijpeling in de muren, douche heeft zeer grondige dieptereiniging nodig, met name de voegen die vol bruine schimmel en barsten zitten. Het hotel is meer 4 sterren dan 5 sterren in vergelijking met andere 5 sterren resorts/hotels.Akke zwembaden moeten zeer drinfend gereinigd worden, tegels kapot en de voegen zijn zwart. Personeel en management zijn ontzettend vriendelijk en behulpzaam 10/10, restaurant 9/10 , er is voor elk wat wils en indien je onwel bent kan je uw ontbijt. lunch of dinner op uw kamer krijgen