Familiehotels in Lucea

'Properties were very clean, however, we had to change rooms because of bugs. We also had bugs in the new room. We loved the restaurants, foods that were served, the variety. We loved the shops and entertainment and informative app. All of the staff we interface with were polite and very helpful.'

'Where do I begin? Our room needed an update. The tub was dirty and our sink wouldn’t go down the drain. The food was not great and no flavor. I went to the Italian restaurant and waited a hour and 15 minutes for a medium steak. All of our food was cold. The staff at the billboard bar was very unprofessional ! We went for ice cream it was down 3 times. The bartender there are the rudest people I’ve ever met. The say “what do you want?” No please or thank you. The pool bar guys are nice. The spa...

'Met 35 graden celcius in je lange broek dineren is een opgave, maar juist dit, het hanteren van een dress code, onderscheidt dit klasse hotel van een standaard resort. De sfeer van het hotel en de omgeving is er een van een jaren 60 sprookje. Je verwacht er Frank Sinatra of Grace Kelly ieder moment tegen te kunnen komen. Personeel is vriendelijk, behulpzaam en goedlachs. Geen zin in diner in lange broek? Een pizza in de stijlvolle bar kan ook. No problem, relax! Kamers en cottage prachtig en om...

'Mmmmmm'

'The hotel itself was beautiful—new, modern, and exceptionally clean. The rooms and common areas were well maintained, and everything looked fresh and updated. Unfortunately, the overall experience fell short because of the staff. While they were professional, every interaction felt robotic, cold, and impersonal. There was very little warmth or genuine hospitality, which made the stay feel less welcoming. Another disappointment was the lack of amenities. Considering the price of the hotel, I...

'Booked a 7-night stay but left after 2 nights due to poor conditions. Upon arrival around 6:00 PM, there was no running water. Had to shower using an outdoor faucet at a neighboring resort. No towels were provided in the room upon check-in. When water service resumed the next day, only cold water was available. No on-site dining options despite being advertised; claim of “construction” appeared inaccurate. Pool was not working (green with algae). Very low occupancy (around 3 guests...