2/10
The property was advertised as having a gym and there were three VIP Access perks listed by Expedia. These included breakfast (which was decent), some extra points and an upgrade, if rooms were available.
However, although an upgrade was possible (which was available available during the stay) I decided to book. There was gym and no upgrade was provided on day 2 either.
If you want to sleep in a little while, avoid rooms room 501 and others ending in 1. They are next to a noisy lift which is relentless.
I tried to resolve matter with manager who wouldn't deign to come to receiption and receptionist told me that there was no type of room to upgrade to, so it is a meaningless offer.
Expedia has failed to properly resolve this as it still has VIP Access with upgrade.
Olaf
Séjour de 2 nuits en juin 2025