Flats in Kota Bharu

"We liked the hotel and enjoyed our day in Kota Bharu. But later in the evening we were thirsty and couldn´t get anything to drink from the machine because no cash and no visa. As a foreigner we couldn´t use the app they suggested to use. When I asked at the reception, she just laughed and that was it. No help on getting something to drink :( It was hot and humid as ever, not fun to be thirsty all night. At least she could have offered some help or made a suggestion on where to find some water.."