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Beoordelingen van The Shore

3 out of 5
The Shore
Shore Street, Kirkwall, Scotland

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 64 van 130 beoordelingen" "
Gastenscore: 8 - Goed. 38 van 130 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 130 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 130 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 130 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert, Stamford

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location near the harbor, easy free parking and walkable to nearby restaurants and bars.
2 nachten verbleven in mei 2024

8/10 – Goed

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Appreciated nearness to northern islands ferries Reasonable value for money
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Liliana

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
In the middle of the town. Very good
2 nachten verbleven in mei 2024

8/10 – Goed

Frank

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Jennifer

2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Colin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Claudette

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Shore was a wonderful hotel for our trip to Orkney. The rooms where spotless, the shower was wonderful and the restaurant served delicious food.
2 nachten verbleven in oktober 2023

8/10 – Goed

debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Susanne

1 nacht verbleven in september 2023

10/10 – Uitstekend

Pamela, Walnut Creek

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice sized room, friendly and helpful staff at the reception desk.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Shore is a property bought by The Kirkwall Hotel and is directly next door. I thought our room was charming and had a beautiful view of the harbor. There was a bottle of water, a kettle, a French press and coffee provided along with cookies. No fridge, but that wasn’t a deal breaker for us. The rooms are clean and updated for such an obviously older building, but the rooms are small. O eve again not a problem for us. You don’t want to stay here if you have trouble with stairs or you need space to spread out. But we really enjoyed our stay here.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Ann

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Shore is affiliated with the nearby Kirkwall Hotel. Breakfast is at the hotel. There is no lift, so if your suitcase is heavy it will be a challenge.\ the room was great. The Kirkwall was great. We were able to leave our bags for the day, and enjoy the upstairs lounge while we waited for the buss to our ;ate-night ferry.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Kirk, Reading

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Shore was bought by the owners of the Kirkwall as a room add on facility. The room was clean and quiet. Check in and check out is done at the Kirkwall and breakfast is served in the Kirkwall as well. The front desk folks were pleasant and helpful. The room could have used a little attention by the cleaning folks. These are not new buildings so the conditions match the age. Breakfast is at 7:30 am and dinner starts at 6 pm.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Disappointing experience
2 nachten verbleven in juni 2023

4/10 – Matig

Colin

1 nacht verbleven in april 2023

8/10 – Goed

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shore hotel
Although I slept in the shore hotel I wasn't made aware on booking that I would have to collect my keys, and have breakfast and dinner at the Kirkwall Hotel. Perhaps it would be helpful if this was mentioned on booking. But room was lovely
1 nacht verbleven in november 2022

6/10 – Redelijk

Magnus

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Stort behov av renovering
Det är ett hotell som väntar på antingen rivning eller renovering, för det är i rätt dåligt skick. Det gick inte att stänga dörren till toaletten, det knarrade och knakade om golvet, det var fuktigt i rummet efter duschen en bra stund. Men det var en skön och hård säng, kuddar och täcken var jättefina och jag sov fantastiskt gott. Ingen reception utan den hade närliggande Kirkwall Hotel. Vilket i sig inte gjorde något, för personalen var mycket trevlig och tjänstvillig, och nästa gång bor vi där, för där var det väldigt mysigt.
4 nachten verbleven in november 2022

10/10 – Uitstekend

Shelley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I ended up being in their other property next door- The Kirkwall Hotel- stunning-cannot give enough expletives for the room and the food at breakfast and dinner- superb
2 nachten verbleven in oktober 2022

6/10 – Redelijk

Shanna

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was definitely not impressed with this property. It was recently acquired by the Kirkwall hotel but you can tell not much work has gone into it. The first room they had us in was a single bed, but though I booked a room with 2 beds. I also called the property directly, prior to my visit, to confirm this, but still wasn’t given 2 beds. Upon pointing this out, they did change our room to a much smaller attic space with 2 beds, but the door couldn’t open without hitting one of the beds, and the room’s window was covered with black mould, so we had to go back to the original incorrect room with one bed. Service staff was okay, not unfriendly but also seemed annoyed at having their mistake pointed out, and only after proving that I phoned to confirm 2 beds did the staff begin to look for a solution. Overall, it’s a decent location on a beautiful island, but when I visit again, I will likely find another hotel to stay at unless serious improvements have been made.
4 nachten verbleven in september 2022

8/10 – Goed

Cathy

1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Florencio, TORONTO

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Avoid this dungeons. Neglected. Abandoned. Dark. Damp. Paper thin walls and ceiling. Over priced. It’s criminal.
1 nacht verbleven in september 2022

6/10 – Redelijk

Andrew

Zakenreiziger
Positief: Netheid, personeel en service
Arrived off the last boat, but disappointed that there was n option for dinner after a long drive. Should be options for guests to eat
1 nacht verbleven in augustus 2022

4/10 – Matig

Martin

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty hotel the shore
The shore hotel room was dirty we had to ask to get the bed change on arriving kettle in room was the same food was terrible we sent back roast beef dinner was cold and old potatoes on the plate breakfast was under cooked could not eat it waist of £25 pounds not great cook’s will never return over price £685 for four nights in the worst room I have ever stayed in the Amex which is the shore hotel darkest damp room dirtiest room I have ever stayed in Kirkwall itself is a picture
4 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Sara

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shockingly awful Shore Hotel
Warning - do not book Shore Hotel. The hotel is closed and operates as an annex to the next door hotel. It smells damp. Rooms are basic and cheaply furnished. It is like a ghost hotel. Noise from music in nearby building can be heard in room. Lock on room we were given did not work. Given the price - 165 for one night without breakfast- this level of accommodation is completely unacceptable. Thankfully when we went back to complain we were moved into a great room in the next door hotel.
1 nacht verbleven in juli 2022

8/10 – Goed

Kirsteen

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Adequate rooms
Served a purpose. Comfortable but tired - being renovated in coming winter, and it needs it. Entrance hallway very gloomy and a bit stale smelling.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
2 nachten verbleven in juli 2022

8/10 – Goed

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2022

8/10 – Goed

Norman

Zakenreiziger
This is and annex of the Kirkwall hotel, you have to leave this building and go to the Kirkwall hotel to speak with someone or have Breakfast.
1 nacht verbleven in juni 2022

8/10 – Goed

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

8/10 – Goed

Darin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Shore was recently acquired by its neighbor, the Kirkwall Hotel, so the reception desk is one building to the west - and various websites and other services (including the in-room phones) have yet to be updated to the new numbers. The building is irregular, with room in nooks and crannies. Ours was an attic with nice skylights and views, though many stairs to access. The staff, especially Andrew, were very polite and helpful. We enjoyed our stay and will return in the future!
2 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Kathleen

2 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Kelly

1 nacht verbleven in mei 2022

6/10 – Redelijk

Raymond

Negatief: Netheid
4 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Chris

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cold, damp room with very small single bed.
When I arrived at 8pm reception was not manned. Only looking around I saw a note to say that I had to go to a different hotel to get key. If I was not local I would not have known were this other hotel was. I also called the number listed but know one picked up. Room was really dreadful, small, damp smelling and cold, the heating had not been switched on. I also had been given a small single bed, and room looked nothing like pictures. Soap dispenser in shower was empty. To be honest room was awful and the only reason I did not complain straight away was the fact that it was raining outside and I was incredibly tired after travelling all day. I informed reception that next morning at 6.30 am that I was dissatisfied, and that room was not worth the money and that I felt ripped off. This room was not worth the money and was an embarrassment to Hotel. I would not recommend this establishment to anyone.
1 nacht verbleven in maart 2022

6/10 – Redelijk

William

Positief: Personeel en service
2 nachten verbleven in februari 2022

8/10 – Goed

Amanda or Scott

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It’s gonna be great…
This space was recently purchased by the Kirkwall Hotel property next door. It is going to be an amazing space once the transition is complete. The staff that helped us were kind and professional and our room was very comfortable. It was an experience we won’t soon forget. 😉
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Kieran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2021

8/10 – Goed

peter

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
The hotel itself is good but the staff need to be a little more attentive to the guests. Just the little things like offering you another drink when your glass is clearly empty rather than having to ask. Some spend to much time chatting with each other rather than watching the needs of the room.
3 nachten verbleven in september 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
No in-house restaurant or bar
When we booked the hotel we were under the impression that there was a bar and a restaurant in house. However on arrival there was a note on the outside door of the hotel indicating that guests were to check in at the hotel down the road. We then discovered that breakfast was to be served in this hotel. This was a wee bit of an inconvenience especially as on 2 mornings it was raining. The breakfast was lovely and the restaurant staff were lovely too. Due to covid our rooms were not cleaned and we were left a note on which to tick any items we required (tea, coffee, milk, clean towels etc). We were to leave our dirty towels outside our door when we wanted them changed, whereupon clean towels would be left on the floor outside our room. Could we suggest that the clean towels are inside a bag, as leaving them in a much use corridor with lots of footfall "unpretected" does not seem very hygenic. The towels however were lovely and white and of good quality. There were a couple of issues with our room, however these were resolved quickly.
4 nachten verbleven in september 2021

6/10 – Redelijk

Alberto

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel had gone into liquidation and had been taken over by the Kirkwall Hotel. We were not informed about this before we travelled. When we arrived at the hotel the entrance door was closed and a note told you to check in at the Kirkwall hotel. When we got the key and entered the Shore Hotel the reception was in darkness and the door of what had been the breakfast room had black polythene covering the inside of the door. This hotel is not worth £145 a night and I could not recommend it.
2 nachten verbleven in september 2021

2/10 – Ontzettend slecht

Will

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Disgraceful experience with the room and G.M
The room I was given at the Shore was really not fit for purpose- the noise from other rooms and bathrooms around meant the noise in my room was incredibly loud-‘with workers staying and getting up from 3.30 am. It was horrible and I did not really sleep more than 3 hours. I spoke to reception and the General Manager was called - I found her to be dismissive and incredibly rude - she coldly told me they were aware of the problems and asked the receptionist to refund me £15. She had no interest to engage with me- or show any concern or contrition for my experience. She barely acknowledged my presence and spoke as if I was not in front of her to her colleague. Having spent 25 years as an Executive in the hotel industry- I believe this GM demonstrated poor hospitality behaviours and it seemed to me the two staff members looked embarrassed. It was very disappointing and I believe she let herself down and the entire Kirkwall hotel down ( The Kirkwall Hotel now manages The Shore as an annexe).
1 nacht verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in the Shore hotel which is an annexe of the Kirkwall hotel. Rooms were clean and spacious.
3 nachten verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2020
Reactie van Hotel Management op 11 dec 2020
Thank you for your review

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Lovely little hotel by the harbour. Very friendly, helpful staff. I was upgraded on arrival which was greatly appreciated, the rooms were clean and spacious. Due to covid there was only continental breakfast available and unable to serve meals in their restaurant but kindly allowed takeaways to be consumed in their breakfast room. I would definitely stay here if I visited Orkney again.
6 nachten verbleven in oktober 2020
Reactie van Sam op 26 nov 2020
Thank you staying with us, we appreciate your feedback.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
Hotel within walking distance of pier, shops and more. Clean, friendly staff and helpful. I would definitely recommend the Shore
1 nacht verbleven in november 2020
Reactie van Sam op 26 nov 2020
Thank you for staying with us, we appreciate your feedback.

10/10 – Uitstekend

brian

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Lovely wee hotel at the harbour in kirkwall... Rooms were lovely.... Staff were great
3 nachten verbleven in september 2020
Reactie van Hotel Management op 18 sep 2020
Thank you for your review, we appreciate your feedback.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is a lovely small hotel on the harbour and right on the corner of the shopping precinct, but still very quiet. The room was very clean and spacious, although not much cupboard space. Mattress was quite soft (but that's a personal preference). Continental breakfast had a good selection. Their restaurant (which we had heard great reviews about) was closed due to Covid19 . Rooms were not serviced for the duration of your stay (another Covid19 issue) but not a problem for us at all.
6 nachten verbleven in augustus 2020
Reactie van Hotel Management op 28 aug 2020
Thank you for staying with us, we appreciate your feedback

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were great - super friendly and very helpful.
1 nacht verbleven in maart 2020