Hôtel près de Jeffersontown Commons Shopping Center (Louisville)

« I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge...

« I stayed in a handicap room, and the walk-in shower drained out the bathroom door. I did bring it to the front desk's attention. They knew already. I just asked for extra towels to soak up the water everywhere. You can tell they are trying to make it look upgraded but if you look closely, they didn't replace, just painted over items. No pool, but had a washer and dryer. The breakfast was lacking, with not a lot of fresh choices. Forks/knives provided were the cheapest, bent even when trying to...

« The pool was unexpectedly down the one reason we stayed there. The breakfast was good the staff where nice could use a little more attention to cleaning the room »

« Heard the car traffic from the interstate »

« Do not judge a book by its cover. They are doing renovation in the area around the hotel. Once you find the small entryway you will see a beautiful hotel. Inside is wonderful. Staff was kind and on top of everything you wanted. Bar in lobby. Food on premises or within walking distance. Grocery store a 1/2 block. We would stay there again. Very clean and quiet rooms. »

« My stay was good. I will be staying with them again. Thank you. »

« Il y avait des gens bruyants et l’endroit ne semblait pas sécuritaire »

« Bien que situé en dehors de la ville, l'hôtel est proche de plusieurs commerces et restaurants. Centre-ville accessible par bus (40 mn environ). Plus proche arrêt à 10 mn à pied. »

« Perfect for a one night stop. »

« Bedbugs were found in the room. I have pictures and videos of them after being accused of bringing them. There are bedbug carcasses in the bed frame. I have never been more disrespected by a hotel chain in my life. Do not stay here! They will not accommodate anything!! »

« Great for an overnight stay when traveling »

« I was travelling alone and felt very safe. Open and well lit parking lot near to the entrance. Room was clean, water pressure great. Restaurants, fast food, grocery stores and gas all nearby. Great staff. Things that need improvement: 1) No closet, just a rack with no hangars and 2) I was on a non smoking floor and the hallway still reeked of cigarette smoke. The room did not, thank goodness. Would definitely stay again »

« Parfait qualire-prix »

« Selected for the kid and pool and it was closed. Could have used a heads up »

« X large room for a stay - Full kitchen and dining room in your bedroom. Breakfast is a standard one for Holiday Inn: could be improved. I recommend this hotel »

« Clean and friendly staff! »

« Etat et proprete tres moyens ... une douche tres petite (comment font les gens corpulents pour se doucher?). Fixation du pommeau de douche delabre (trou dans le mur). Dessus des toilettes casse, attention de ne pas vous pincer les fesses !!! Aucun probleme de froid avec le climatiseur sauf que le bruit est infernal ..... »