Hôtel près de Hunnington Place Shopping Center (Louisville)

« Although the room was clean, we did not receive cleaning services for two of the three nights that we stayed. It seemed as if our entire floor was skipped the second night. Other than that, it was a great experience. »

« El servicio del personal fue muy amable, la habitación limpia, aunque en el tiempo que estuvimos no se aspiró, únicamente se cambiaron toallas y respiraban las camas. Una quedó mal tendida con las sábanas sueltas. El jacuzzi no estaba funcionando, información que no supimos y nos habría gustado disfrutar ese espacio. Los niños gozaron la alberca. Los restaurantes buenos. En general, agradable estacia. »

« The property is in good shape for its age. »

« This hotel is next to an event space that played extremely loud music all night way into the morning. I was unable to get any rest. I checked out in the middle of the night. As I was checking out I was told that I could not be refunded for my stay. I stated that I was not trying to get a refund I just wanted to check out. I was not offered any type of discount and no apology. I feel like the situation could have been handled differently. I wouldn’t stay here again. »

« The walk in shower was nice but, it was so slippery and the shower door should have had an handle on it instead of one very small nob which is an safety issue. »

« Accueil tres sympathique par Erik. Chambre tres correct. Belles decoration Halloween »

« Front desk was super helpful and polite. Room is quite clean. I would stay again. »

« Everyone was very hospitable. »

« It is the worst hotel I have ever stayed at. The second room wasn’t used as our friends rather drive 2 hours back home before staying there. Was it the blood sined sheet in both rooms (I have pictures of it all), the burners was in the sink didn’t work, tv no remote and they said they don’t have it and no way to turn on tv, my second room had tape that held on the window and the locks wear dangling and with 1/4 inch gap on the door opening made it wonderful for people to look into. Very sketch...

« Il y avait des gens bruyants et l’endroit ne semblait pas sécuritaire »

« La chambre était extrêmement sale. La baignoire n’avais sans doute pas été nettoyée et la poussière était présente partout. La literie méritée quant à elle d’être changée m. Bruyant du fait de la fenêtre »

« Bien que situé en dehors de la ville, l'hôtel est proche de plusieurs commerces et restaurants. Centre-ville accessible par bus (40 mn environ). Plus proche arrêt à 10 mn à pied. »

« Perfect for a one night stop. »

« Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver! »

« I would not return to this property again. ( Debry week) room 242 and 247 1. Water bugs in my room 2. Shower water did not get hot 3. Paint coming off the wall 4. No trash pick up from 5. No ice bucket in room 5. No 24 hour customer service desk assistant 6. The hotel staff came to our room 25 minutes before checkout asking us( are you leaving) 7. Rooms sell like smoke 8. People hanging around property in the back and front. 9. The price was good. »

« Room was really clean and cool. Can tell the property is new and there’s nothing wrong with that. Great TV with remote. Nice little balcony area. The music for the bar is loud and runs late but if you’re used to that then you’ll be fine. No mini fridge, coffee maker, or microwave. Those are my only complaints. And it would be cool to have ice available at all times. »