Cottages in Jay

'Receptionists at check in and check out were amazing!!! However, we had a handicap accessible shower and both times we used it the bathroom floor became completely flooded.'

'Shower flooded during stay. Maintenance never came back to fix it. Couldn't get a shower before having to drive 8 hrs home. Was told credits could only be given through the 3rd party company that we booked through and not directly from the hotel. Disappointing because we always stay here. Staff is willing to help however it took an hour to get bath towels to the room.'

'The room was clean, the breakfast was good and the kitchen area was clean. The staff was helpful.'

'Average hotel room.'

'Clean room'

'Initially, I thought the place was okay, but it didn't take long to realize it was in need of a lot of repair ,and very unclean feeling. The room smelled like mildew, the bed looked like someone had been laying on it. The breakfast was really poor- eggs were burnt, and the sausage looked like it'd been sitting out for hours. The breakfast area was unkept and somewhat dirty. None of the tables were cleaned off. We didn't see a house keeper our entire stay. We usually have had good experience with...