Wandelen

Beoordelingen van The Cloudveil, Autograph Collection

4 out of 5
The Cloudveil, Autograph Collection
112 CENTER STREET, Jackson, WY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 52 van 66 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 66 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 66 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 66 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 66 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,8/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Brian

4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Mitch

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Not good
Paper thin walls. We were up all night and could hear people in the next room. Why would you put the coffee away at 7am???
1 nacht verbleven in januari 2024

10/10 – Uitstekend

marianne

2 nachten verbleven in december 2023

10/10 – Uitstekend

elizabeth, knoxville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely in every way....the staff is excellent, friendly and service minded. The property is phenomenal. The rooms fabulous...the bed...extra comfy. All the extras and details ...fantastic!!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Greg

1 nacht verbleven in november 2023

10/10 – Uitstekend

Zachary

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Gabriela

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location , staff was helpful and attentive
3 nachten verbleven in oktober 2023

8/10 – Goed

Jane

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lovely lobby, felt overpriced.
Overall I appreciate the decor and style of the hotel. For the price I expected more, it felt as though they did the bare minimum. The housekeeping did a great job. Just wish I’d didn’t feel like I was being milked for every penny.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Gabriel

1 nacht verbleven in september 2023

10/10 – Uitstekend

Gregg, Haverford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place to stay! Can’t wait to come back.
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel
We had an amazing stay. Gorgeous hotel, amazing lobby, accommodating and friendly staff and steps from the town square. A must stay
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Shawn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in juni 2023
Reactie van Pablo Migoya op 5 jul 2023
Hi Shawn.Seeing that perfect score and the generous comment of "Great" is a testament to the team and all their dedicated attitude to provide the best guest experience possible.Thank you and have a great summer.Pablo MigoyaGeneral Manager

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a lovely hotel, right in the center of Jackson with lots to see and do around the hotel. Staff is great, we found free parking behind the hotel. Although Valet is of course also available. There is a nice roof top bar with great views.
3 nachten verbleven in juli 2023
Reactie van Pablo Migoya op 5 jul 2023
Hi Maria,We all appreciate you for taking a moment of your time to complete this review. Hearing from our guests is the best way for us to understand how we are doing.So happy to hear we met your expectations.See you soon.Pablo MigoyaGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Pablo Migoya op 5 jul 2023
Hello.Thank you for rating us this perfect score of 10. We appreciate you taking the time to complete the review.Have a wonderful summer.Pablo MigoyaGeneral Manager

10/10 – Uitstekend

Boris, augusta

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Can’t say enough great things about this hotel and it’s location
1 nacht verbleven in mei 2023
Reactie van Pablo Migoya op 5 jul 2023
Hello Boris,Thank you very much for taking the time to complete this review. So thrilled that we met your expectations and that you found our location so desirable.Looking forward to having you return soon.Pablo MigoyaGeneral Manager

10/10 – Uitstekend

Elva

1 nacht verbleven in mei 2023
Reactie van Pablo Migoya op 5 jul 2023
Hi Elva.If we can help in any way, please let us know. I hope your experience at The Cloudveil met your expectation.

10/10 – Uitstekend

Janelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful property, and staff with a beautiful ambiance for a last minute birthday trip to Jackson, Wyoming. Our stay was worth every penny, and I highly recommend to others. In the evening our rooms were quiet, and it was wonderful to have access to hot water for tea.
4 nachten verbleven in april 2023

10/10 – Uitstekend

Mary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Bruce Grosbety op 23 apr 2023
Thanks Mary for being our guests and sharing your 10 out of 10 experience!

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Bruce Grosbety op 23 apr 2023
Thanks Julie for staying with us and sharing your experience…we appreciate your perfect 10 recognition!

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location and very cool property. Super nice and helpful staff as well.
3 nachten verbleven in maart 2023
Reactie van Bruce Grosbety op 22 mrt 2023
Thank you Elizabeth for your kind words…we’ve shared your recognition with our team. We appreciate having you as our guests and look forward to your return.

10/10 – Uitstekend

Jennes

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property.
1 nacht verbleven in maart 2023
Reactie van Bruce Grosbety op 20 mrt 2023
Thank you Jennes for staying with us and sharing your 5-star review! We appreciate you as our guests and look forward to seeing you again soon!

10/10 – Uitstekend

Marina, Kenmore

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cloudveil was wonderful! we came to ski in Jackson and hotel accommodated everything, including storing our ski bags, taking our skis to the resort and helping us pack everything in the car:) We loved everything about ambience and design. Rooms were fantastic.
3 nachten verbleven in februari 2023
Reactie van Bruce Grosbety op 25 feb 2023
Thank you Marina for sharing your ski vacation with us and we appreciate having you as our guests! Your recognition has been shared with our team and goes a long way. We look forward to welcoming you back soon!

10/10 – Uitstekend

RICHARD

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2023

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay here - so much so, I thought they'd have to drag me out kicking and screaming. The front desk staff was very friendly and responsive A . The room setup is perfect and well appointed (we were in a junior suite). The "pantry" with water, coffee, sparkling water and snacks is a nice touch, as is the aluminum canteens the resort offers complimentary to guests. We had breakfast and dinner at the restaurant - The Bistro - and the quality of the food and service was quite good.
4 nachten verbleven in september 2022
Reactie van Juan Gomez op 5 okt 2022
Thank you Erin for staying with us, glad you had a great time during your stay.

10/10 – Uitstekend

Martin

5 nachten verbleven in mei 2022
Reactie van Juan Gomez op 5 okt 2022
Thank you Martin for your 5 out of 5 review! We appreciate you staying with us.

10/10 – Uitstekend

PHILIP

2 nachten verbleven in mei 2022
Reactie van Bruce Grosbety op 10 mei 2022
Thank you Philip for your 10 out of 10 review! We appreciate you staying with us.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022
Reactie van Bruce Grosbety op 9 mei 2022
Thanks Danielle for your appreciated perfect 10 review!

4/10 – Matig

Andrew

Reisde met huisdieren, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
$150 dog fee and can’t leave your dog in the room unattended so it literally cost $150 to let your dog sleep in the room. The fact that there are no parking options other than valet for an additional $40…. What do you do with a dog while swimming? Felt like everywhere we turned there was someone thirsty for a tip or to charge for an add-on.
1 nacht verbleven in april 2022
Reactie van Bruce Grosbety op 9 mei 2022
Thank you Andrew for sharing your thoughts. Please know that our guests appreciate our healthy balance...as dog owners ourselves, we do love and welcome dogs and yet, it's understood that the $150 per stay cleaning fee is needed to cover the added costs to get a VIPooch occupied room upon its departure perfectly ready for our next guests. We have also learned that a dog left unattended in a hotel room is not healthy for their well-being, as a dog will become stressed being in a new environment, resulting in whining, barking, or scratching, and therefore creating noise disturbances for our other guests. We do work with local dog sitting services that offer great resources when guests prefer to do their activities without their four-legged friends. Our goal is simply to always ensure happiness for all of our guests, whether they're dog owners themselves or not.

10/10 – Uitstekend

Pamela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was outstanding! The service level is comparable or better than most 5 star hotels. The concierge and staff could not have been more helpful in making sure our needs were met and our days planned with great activities and dinner suggestions. It was the perfect stay! The location downtown near all the shops and restaurants can not be beat!! We hope to return again soon!
5 nachten verbleven in april 2022
Reactie van Bruce Grosbety op 16 apr 2022
Thanks Pamela for sharing your experience and staying with us! We appreciate your recognition as your kind words were celebrated with our entire team. We look forward to seeing you again soon!

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2022

10/10 – Uitstekend

Todd, avella

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'd consider this a five star luxury hotel. The hotel is brand new. It is located in the center of town making it walkable to nearby attractions. Rooms were very nice, lobby was beautiful, and the staff was excellent.
4 nachten verbleven in februari 2022
Reactie van Bruce Grosbety, General Manager op 7 mrt 2022
Thanks Todd for sharing your experience...your review makes our day! We've shared your appreciated recognition with our entire team...giving everyone an extra bounce in their steps today!

10/10 – Uitstekend

Jordan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it. Looks exactly like the pictures and all the reviews were accurate.
2 nachten verbleven in februari 2022
Reactie van Bruce Grosbety, General Manager op 14 feb 2022
Thank you Jordan for your perfect 5 review! Your recognition makes our day and we look forward to your return soon.

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location of this hotel puts in second to none, when staying downtown in Jackson Hole. Excellent staff, clean room and common spaces, would recommend to friends and family without hesitation.
1 nacht verbleven in februari 2022
Reactie van Bruce Grosbety, General Manager op 14 feb 2022
Earning your recommendation to your friends & family is the ultimate recognition we aim for! Thank you for being our guests and we have shared your appreciation with our team!

8/10 – Goed

Tim

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The decor throughout the Hotel was perfect. The only issue we had was getting our skis from storage to go skiing and to the airport. Either a lack of communication or the staff seamed to forget.
3 nachten verbleven in januari 2022
Reactie van Bruce Grosbety, General Manager op 31 jan 2022
Thanks Tim for spending your ski vacation with us! Your feedback is important as we strive to always build upon. We look forward to seeing you again soon.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2022
Reactie van Bruce Grosbety, General Manager op 25 jan 2022
Thanks Linda for allowing us to earn your perfect 10 review! We hope to see you back with us soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed for 3 nights
I stayed by myself and the room was spacious enough for just myself. I didn’t bring too much luggage but if I did I think it would get a little tight. The location is perfect right in town and you can walk anywhere. They provided refillable water bottles which was great and environmentally friendly and also had live music a couple times a week. All in all I’d stay again but I have to say walls are thin, I heard my neighbors tv and also the pillows were quite hard.
3 nachten verbleven in januari 2022
Reactie van Bruce Grosbety op 19 jan 2022
Thanks for sharing your feedback and your Jackson Hole stay with us. We appreciate your intent to return in the future!

10/10 – Uitstekend

Trevor

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice clean centrally located hotel
This is a really nice clean centrally located hotel in a city that has very few hotels and very few bargains! The rooms are very well laid out and comfortable with fireplaces and banquette seating. I recommend it highly.
1 nacht verbleven in december 2021
Reactie van Bruce Grosbety, General Manager op 18 jan 2022
We thank you for staying with us, appreciate your feedback, and are thankful to have earned your 10 out of 10 review! We look forward to welcoming you back soon!

8/10 – Goed

Allegra

1 nacht verbleven in december 2021

10/10 – Uitstekend

James H

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2021
Reactie van Bruce Grosbety op 22 dec 2021
Thank you James for your recognition and sharing your Jackson Hole experience with us. Best wishes for a Healthy & Happy 2022!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2021

10/10 – Uitstekend

Nance

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property. Clean and friendly, helpful service.
3 nachten verbleven in december 2021
Reactie van Bruce Grosbety, General Manager op 9 dec 2021
Thank you Nance for your appreciated perfect 5/5 review! We're delighted to know that you had a great experience with us. Wishing you a Happy Holiday Season and hope to see you back in 2022!

8/10 – Goed

Robert

2 nachten verbleven in december 2021

8/10 – Goed

Trisha K

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021
Reactie van Bruce Grosbety, General Manager op 7 dec 2021
Thank you Trisha for staying with us and we hope to see you back in Jackson Hole soon!

10/10 – Uitstekend

Landon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved everything about our stay at Cloudveil in Jackson. Absolutely beautiful from the time you walk in the entrance, to the rooftop fire places, and the room. It's a fantastic place and we will visit again.
1 nacht verbleven in november 2021
Reactie van Bruce Grosbety, General Manager op 19 nov 2021
Thank you Landon for making us a part of your Jackson Hole experience! We are very happy to know that you loved everything about your stay and can't wait to have you back with us again.

10/10 – Uitstekend

Don

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
Wonderful hotel in a fantastic locstion.
3 nachten verbleven in november 2021
Reactie van Bruce Grosbety, General Manager op 8 nov 2021
Thanks for making our day, we appreciate you as our guests and your perfect 10 review! We're looking forward to seeing you back with us hopefully soon!

10/10 – Uitstekend

Arturo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Meg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Ajay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was fabulous. The pillows were unsatisfactory. Had No options. Just the foam pillows.
2 nachten verbleven in oktober 2021
Reactie van Bruce Grosbety, General Manager op 4 okt 2021
We thank you for your appreciated 10 out of 10 review and sharing your vacation with us! Please know that moving forward, in addition to our hypoallergenic room offering complete with down alternative pillows, we do have available on request down feather pillows as well. We look forward to welcoming you back!

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Brand new property. Beautiful contemporary design.
3 nachten verbleven in september 2021
Reactie van Bruce Grosbety, General Manager op 23 sep 2021
Thank you for sharing your vacation with us and we appreciate your 5 out of 5 recognition! When Jackson Hole comes calling for a return trip, we're looking forward to welcoming you back to The Cloudveil soon.