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Beoordelingen van Doubletree By Hilton Istanbul Old Town

5 out of 5
Doubletree By Hilton Istanbul Old Town
Ordu Cad. No 31, Beyazit, Istanbul, Istanbul

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 515 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 325 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1006 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Koenraad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, super vriendelijk en behulpzaam personeel. Ook mooi ingericht en kamers perfect in orde. Een aanrader indien je in een kort verblijf de belangrijkste sites van Istanbul wil bezoeken.
3 nachten verbleven in september 2022
Reactie van Gonca op 30 sep 2022
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 – Goed

Pierre

Positief: Personeel en service
De ligging van het hotel is ideaal voor bezoek aan Aya, Blue Moskee, Grand Bazar en Kruiden bazar. De eerste nacht hebben we niet kunnen slapen door het nachtverkeer dat voorbij raasde. Na overleg hebben we een andere en betere kamer gekregen. Het ontbijt is uitgebreid en lekker ondanks de Corona omstandigheden. Personeel was erg behulpzaam en correct.
3 nachten verbleven in oktober 2021
Reactie van DoubleTree by Hilton İstanbul Old Town. op 8 okt 2021
Thank you for sharing your valuable feedback ,we would be extremely happy if we could welcome you again at

10/10 – Uitstekend

Mohammad Aziz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een van de betere hotels in Fatih, Istanboel. Personeel is zeer vriendelijk, hygiëne staat hoog in het vaandel en locatie is uitstekend.
4 nachten verbleven in september 2021
Reactie van DoubleTree by Hilton İstanbul Old Town. op 30 sep 2021
Thank you for sharing your valuable feedback ,we would be extremely happy if we could welcome you again at

8/10 – Goed

Omar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top locatie, dichtbij tram en metro , sultan Ahmed, grand bazaar. aardig en behulpzaam personeel .. gezellige buurt
3 nachten verbleven in september 2021
Reactie van DoubleTree by Hilton İstanbul Old Town. op 14 sep 2021
Thank you for sharing your valuable feedback ,we would be extremely happy if we could welcome you again at

10/10 – Uitstekend

Janlanckriet, Oostrozebeke belgium

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would recommend this hotel for tourists as well as for business men, very friendly staff who speak english very well, accomodation is superb! Rooms are spacious and well equiped, international Chanel tv, Good bed ! the Free use of hammam and turkish bath are a plus point! The breakfast buffet is excellent! I Will return to this hotel for my next visit to Istanbul!
4 nachten verbleven in november 2019
Reactie van Doubletree Old Town op 4 dec 2019
Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Goede hotel🙏 Was netjes schoon goeie plaats top service
4 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ligging hotel is perfect. Goede controle door security.
7 nachten verbleven in december 2018

10/10 – Uitstekend

aumaj

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved this hotel!
Loved the lpcation, the service, the fact that everything was in a walk distance! A total YES from me!
3 nachten verbleven in februari 2018
Reactie van DoubleTree Old Town op 22 feb 2018
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, İsmail İnözü Asst. General Manager DoubleTree by Hilton Istanbul Old Town

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel aanrader ............................Locatie is ook goed
4 nachten verbleven in november 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel rustig goed gelegen in de stad.
personeel is vriendelijk sauna is perfect kamers schoon rustig gelijk hulp als nodig is.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Jammer
Jammer dat de boven verdieping verbouwt werd . Daar kon je s,avonds heerlijk eten . En voelde we ons veilig in het hotel .

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede faciliteiten en een prettige ambiance

4/10 – Matig

Younatan

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unfriendly staff and they have a made up to food delivery policy so they can sell their highly overpriced restaurant food
5 nachten verbleven in maart 2024
Reactie van Gonca Karahan op 26 mei 2024
Dear Guest,Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Basem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Gonca Karahan op 25 mei 2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Dr. Akel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional staff. Convient location and great breakfast.
8 nachten verbleven in mei 2024
Reactie van Gonca Karahan op 12 mei 2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Naime

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location
10 nachten verbleven in april 2024
Reactie van Gonca Karahan op 10 mei 2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 – Goed

Hind

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a good option, great location in the old town buzzing area, walkabledistancefrom a lot of great shopping, dining and landmarks. The hotel is clean and the staff is pleasant. I didn't get a chance to check the amenities so I can't speak for those.
1 nacht verbleven in mei 2024
Reactie van Gonca Karahan op 8 mei 2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Ayse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leider können in die Straße keine Taxis rein fahren.
5 nachten verbleven in maart 2024
Reactie van Gonca Karahan op 28 apr 2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 – Goed

Karin Emma

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Es war schrecklich laut, obwohl kein Fenster offen.Wir konnten maximal 2 Std./Nacht schlafen. Ein Autogehupe und Geschrei auf der Strasse. Würden Hotel nicht mehr buchen!! Das Zimmer hatte keine 30 qm wie angegeben, es war schmal und eng, für 3 Personen ein Käfig. Auch oberes Stockwerk konnten wir nicht haben, obwohl wir bei der Rezeption darum, so wie bei der Buchung darum gebeten haben. Wir wurden dauernd vertröstet, aber kein Erfolg. Wenn das Hotel kein oberes Stockwerk mehr zur Verfügung hat, müssen sie das angeben. Wir hätten dann ein anderes Hotel gebucht. Zum Urlaub gehört auch schlafen und nicht die Nacht über ärgern.Für die Schlafstörungen war das Zimmer viel zu teuer !!. Wir sind Hilton Kunden auf der ganzen Welt, haben Member-Nr. auch angegeben, aber kein upgrade erhalten, und nie so einen schlaflosen Urlaub verbracht !
5 nachten verbleven in maart 2024
Reactie van Gonca Karahan op 11 apr 2024
Dear Guest,Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Hader

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hillton Doubletre Istanbul Old Town und Hilton Bosphorus bitet eine sichere,ruhige und zuverlässige Atmosphäre.Das Pesonal ist besonders freundlich und die Reinigungskräfte sorgen für saubere Zimmer.Insgesamt war unser Aufenthalt sehr angeenehm.
4 nachten verbleven in maart 2024
Reactie van Gonca Karahan op 9 apr 2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Zubair

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Gonca Karahan op 7 apr 2024
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Adam, Hackensack

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
2 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 3 apr 2024
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Esra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles super
2 nachten verbleven in februari 2024
Reactie van Gonca Karahan op 25 feb 2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Esra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr ruhiges Hotel Sehr zentral Man fühlte sich wohl dort und sicher Sehr saubere Zimmer, die jeden Tag gereinigt wurden Zum Empfang bekommt man Cookies, die sehr lecker waren.
4 nachten verbleven in februari 2024
Reactie van Gonca Karahan op 21 feb 2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Javid

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Very convenient to shopping & tramway. This property is in the heart of everything ( restaurant, shopping & tramway to hop in hop pit ) a visitor need. Strongly recommend
3 nachten verbleven in februari 2024
Reactie van Gonca Karahan op 16 feb 2024
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 – Redelijk

ayse oya

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in februari 2024
Reactie van Gonca Karahan op 9 feb 2024
Dear Guest,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Istanbul Old Town to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

2/10 – Ontzettend slecht

Eric

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not my favorite Hilton
I did not like you cannot have food in your room. I’m sure this is to make them more money. Their food for dinner is bunch of fried American things. Once you step in hotel feel gouged. Breakfast 25 euros. It is great. Coke in minibar 8.50 USA. Staff was nice but this hotel is for business travelers who want their Hilton rewards points. The hotel does not have a driveway. It’s hard to get into hotel. The streets around hotel are tore up. I arrived to a place a did not know how to get into hotel. Hotel is noisy for street construction I think that area. Would be noisy if there were no street construction.
3 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 3 feb 2024
Dear Guest,Thank you for sharing your comments about your stay.We appreciate your positive comments, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any expectation that we may have failed to fulfill.We always endeavour to offer the highest level of service and appreciate your valuable opinions.We look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 – Goed

Ariel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyper bien placé
Super hotel. Les travaux dans la rue adjacente etaient juste insupportables ; mais ce fait est temporaire et externe à l'hôtel.
8 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 3 feb 2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 – Goed

Sebastian Werner

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 2 feb 2024
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

JAVED IQBAL

Reisde met familie
Very good hotel. Clean and good location.
3 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 22 jan 2024
Dear Guest,Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services.We hope to welcome you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

2/10 – Ontzettend slecht

Paul

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We always use Hilton’s when travelling it’s a brand that we trust unfortunately on this occasion both Hilton and Expedia have let us down . Firstly let’s focus on the positives , the hotel is just opposite the tram stop unfortunately not the best end of town to stay with surrounding restaurants “ I use this term very sparingly are terrible “ and if you fancy drink in or around this area a apart from the hotel which charges €10 for a 33cl bottle of beer your stuck . The area that the hotel is in is undergoing massive construction works laying new pavements and this work take place overnight outside the hotel on the first evening all night we had diggers and pneumatic drills ..as you can imagine we didn’t sleep ! The next day this was pointed out to the reception whom abruptly pointed out this noise has nothing to do with them after much debate they agreed to move the room to the back of the hotel thus reducing any noise . My point is we lost 1 days holiday as we became so tired with this noise the hotel should show compassion and offer compensation . My gripe lies with both Expedia and Hilton whom should have informed us of these works as not only the noise but when you left the hotel my wife who has an issue with her hip found it exceptionally challenging getting up the make shift steps into the hotel . If your thinking of booking this hotel please think long and hard as it’s not in the best area and really does need some TLC as the rooms are looking very dated ..
4 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 20 jan 2024
Dear Guest,Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

8/10 – Goed

young mi

Positief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 17 jan 2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Muhammed

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Gonca Karahan op 29 jan 2024
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Gonca Karahan op 15 jan 2024
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

2/10 – Ontzettend slecht

Nida

Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in december 2023
Reactie van Gonca Karahan op 9 jan 2024
Dear Guest,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Istanbul Old Town to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 – Redelijk

Berke

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Gonca Karahan op 9 jan 2024
Dear Guest,Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced I would like to apologize on behalf of my entire team.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Yoonseong

2 nachten verbleven in december 2023
Reactie van Gonca Karahan op 3 jan 2024
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

mohsan

4 nachten verbleven in december 2023
Reactie van Gonca Karahan op 26 dec 2023
Dear Valuable Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Hakan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Gonca Karahan op 26 dec 2023
Dear Valuable Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Inanc

Reisde met partner
Positief: Voorzieningen
It was close to everything
5 nachten verbleven in december 2023
Reactie van Gonca Karahan op 26 dec 2023
Dear Valuable Guest,Thank you for choosing DoubleTree by Hilton Istanbul Old Town and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Istanbul.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

HAKAN

1 nacht verbleven in december 2023
Reactie van Gonca Karahan op 10 dec 2023
Değerli Misafirimiz,Öncelikle DoubleTree by Hilton Istanbul Old Town'a göstermiş olduğunuz ilgiye çok teşekkür ederiz. Konaklamanızdan memnun kalmanız bizi son derece memnun etti. Sizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Saygılarımla,Otel YönetimiDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Enrique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La 4 vez en alojarme en Estambul. ...he ido a otros hoteles de la misma categoria pero este siempre ha cumplido expectativas....todo excelente....comoda la cama...muy buen desayuno ....trato personal muy profesional y afable....ubicación inmejorable...cerca caminando de tiendas y monumentos .
2 nachten verbleven in november 2023
Reactie van Gonca Karahan op 29 nov 2023
Dear Guest,Thank you very much for taking your time to share these good comments.We are glad to see that you enjoyed your stay in our hotel.We look forward to welcoming you back soon.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Edmund

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The most comfortable beds
I think Hilton Hotels have the most comfortable beds! The room was quiet and the perfect temperature and we slept very well. Hotel staff were friendly and welcoming. Only minor issue was being woken by the cleaning staff at 9am when we were having a lie-in. I would have liked the option to reuse our towels to minimise our environmental impact.
4 nachten verbleven in november 2023
Reactie van Gonca Karahan op 22 nov 2023
Dear Valuable Guest,Thank you for sharing your comments about your stay.We appreciate your positive comments, as well as your constructive feedback which I have already shared with the team and I will follow up personally. Apologies for any expectation that we may have failed to fulfill.We always endeavour to offer the highest level of service and appreciate your valuable opinions.We look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

4/10 – Matig

Kemal

Positief: Netheid, comfort kamer
Negatief: Personeel en service
2 nachten verbleven in november 2023
Reactie van Gonca Karahan op 19 nov 2023
Değerli Misafirimiz,Otelimize göstermiş olduğunuz ilgiye çok teşekkür ederiz.Konaklamanızdan memnun kalmamanız bizi son derece üzdü. Değerli yorumlarınız bizim için çok önemli olup bu konaklamanızda yaşadığınız olumsuzlukların düzeldiğini görmeniz için sizi tekrar otelimize beklediğimizi bilmenizi isteriz.Saygılarımla,Otel YönetimiDoubleTree by Hilton Istanbul Old Town

8/10 – Goed

Tom

Reisde met een groep, Reisde met partner
Breakfast not that good. Had to beg for coffee everyday even though staff not very busy.
3 nachten verbleven in oktober 2023
Reactie van Gonca Karahan op 13 nov 2023
Dear Guest,Thank you for sharing your comments about your stay.We always endeavour to offer the highest level of service and appreciate your valuable opinions.We look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

mehmet ali

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Gonca Karahan op 5 nov 2023
Dear Guest ,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Afzall

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in oktober 2023
Reactie van Gonca Karahan op 1 nov 2023
Dear Valuable Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

10/10 – Uitstekend

Osama

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in oktober 2023
Reactie van Gonca Karahan op 22 okt 2023
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Gonca Karahan op 18 okt 2023
Dear Guest,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Istanbul Old Town to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Hotel ManagementDoubleTree by Hilton Istanbul Old Town