Vind je ideale hotel in Hayes

'The whole resort is clean and very attractive.'

'If I could give a no Stars, I will. fisrt of all. Please stay away from this hotel. On the day of the arrival the front desk person that checked me and family in, was not careful with my personal information, he left the copy of the DL on top of the desk and the same time he was assisting another guest that she was having problems with the payment. No regards on keeping private information PRIVATE. We got to the room the door lock from inside did not lock, the next morning we told the other...

'Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. '

'Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted.'

'The HVAC controls were confusing- they n the wall or at the unit?'

'Everything about this place was great except for one thing. The wifi was horrible! This hotel needs to invest in better Wi-Fi for its guests. Since there is no cell service, Wi-Fi would be helpful for guests so they can make Wi-Fi calls and work on their computers.'

'Everything was good,,, close to alot of restaurants,,,,,olive garden was in the same parking lot,, parking was a little packed, but manageable!! No complaints from my stay'

'This is our favorite place We’ve ever stayed with our family!! '

'Very friendly staff'

'Our bathroom sink had stains in it. We had a nonsmoking room but the whole hallway to the room smelled like smoke. It's partially my fault for not checking but breakfast was just muffins, juice, apples and bagels with no toaster/butter or cream cheese available. '

'While this property shows promise, there are several significant concerns that warrant serious attention.Most critically, during our stay we experienced a safety incident in which a barn door in the bathroom became dislodged while being opened. The door nearly struck my children, and was only prevented from causing injury because I was able to catch it in time. This type of structural hazard is unacceptable & requires immediate remediation, not a temporary fix. The bathrooms & rooms overall are...

'Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

'Charming and tastefully decorated, immaculate. Room spacious enough. Desk staff was pleasant and helpful. Continental breakfast was basic but nice (great coffee, toast, bananas, pop tarts). Only two relatively minor issues. Water pressure in our room wasn’t great, and the window unit that provided heat was very noisy. Would definitely stay again!'

'Everything was great '

'Clean room, great location, well stocked kitchen'