Barbecue/picknickplaats
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Beoordelingen van The White Horse Inn

3.5 out of 5
The White Horse Inn
16 West Street Ditchling, Hassocks, England

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 18 van 81 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 81 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 81 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 81 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 81 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

5,0/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

herman

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Stuart

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location. Simple but clean and comfortable accommodation. Lovely village.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Nigel

Reisde met een groep
Negatief: Personeel en service, comfort kamer
Miserable
No heating in room and no towels . Staff left at 8.30 pm so no chance of rectifying
2 nachten verbleven in januari 2024
Reactie van The white horse op 24 jan 2024
Nigel , many thanks for taking the time to leave us a review and we are disappointed you felt your stay was not pleasant. Unfortunately after accommodating your request for an alternative room we had not prepared the room to our usual high standard as we usually would have. We didn’t provide a towel either as you informed us it would not be necessary. However since we refunded you the additional fee we trust we resolved your complaint and hope that your relative enjoyed her stay with us the following evening Kind regards The white horse

4/10 – Matig

Nancy

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen
No hand towels. No place to put anything in room or bathroom. Outdated website re breakfast.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cracking spot.
Lovely staff and friendly host. Warm and comfortable rooms and a cracking pint. What more could a weary traveller wish for. Thankyou so much guys 👍
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Rachael

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful building in a good location but terribly run down, mould in shower, freezing room, no extra blankets or pillows, mouldy milk, broken pane of glass in window.
1 nacht verbleven in december 2023

4/10 – Matig

Korinne

Negatief: Staat van de accommodatie en faciliteiten
I liked the location and character of the property. The owner also fitted me in for an extra night when I arrived a day early due to travel changes because of bad weather. If you book a room here though, I suggest you call the hotel to agree what room you will get ... When I arrived, I was given an en suite room (the room in the photo that I thought I had booked) but he said I had to change room for the other 2 nights because someone else had booked that room. I booked an en suite room (so I thought according to the details in the listing). But I had to stay in a room with a bathroom elsewhere (a private bathroom but down the hallway and round the corner. Inconvenient when you need the bathroom in the night). Despite this, the owner still expected me to pay the same price as for an ensuite roo
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Historic..
When we arrived the roads were busy but got a parking space so was good as there is free parking just walking distance from The Whitehorse inn, the rooms were clean but needed a bit of TLC in my opinion other than that it was comfortable and a beautiful place to stay, the owner was awesome and the staff were great, with a friendly atmosphere.. 😊
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Caroline

Positief: Personeel en service
Very average
Room wasn’t ready when I arrived but they quickly made it up. However they forgot the dirty tissue behind the bed
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

neil

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

4/10 – Matig

Kenneth

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The en suite room we had was minimalist -- a bed was about all. The bathroom had not been properly cleaned --poop in the toilet when we checked in. The village is lovely however.
3 nachten verbleven in september 2023

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

David

1 nacht verbleven in september 2023

10/10 – Uitstekend

Steve

1 nacht verbleven in augustus 2023

4/10 – Matig

Melvyn

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

4/10 – Matig

Andrew

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pub itself was good and the food was very good too. Staff friendly. Accommodation not so good. Could do with a good clean up and overhaul to bring up to a reasonable standard.
2 nachten verbleven in augustus 2023

4/10 – Matig

Helen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very disappointing stay
Extremely disappointed due to dirty condition of room, being allocated different room to one booked and that the private bathroom described on website is not private but shared between several rooms. Tried to discuss issues with staff but unhelpful responses and it was clear that they were not interested. All surfaces in bedroom were filthy, carpet very stained, windows cracked and dirty with cobwebs etc. Unfinished repairs to cornice and stained walls, cracked paintwork etc ( clearly been in that state for some time) This site does not seem to enable photos to be uploaded but one wipe of bedside table left cloth black and greasy. Bed linen was clean and mattress was comfortable.
1 nacht verbleven in juli 2023

6/10 – Redelijk

M

Zakenreiziger
Positief: Personeel en service, comfort kamer
A little pricey for what you get TBH. Owners were friendly but the accommodation just needs a little more attention to detail in the room/bathroom.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Paul

1 nacht verbleven in juli 2023

8/10 – Goed

Mick

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Keith

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

6/10 – Redelijk

Mark

Zakenreiziger
Positief: Personeel en service
Ok for a night
Hotel has great potential as large rooms but needs a little tlc
1 nacht verbleven in juli 2023

4/10 – Matig

James

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First Time Visitor
Comfortable room, basic but with all the necessary inclusions needed. Friendly staff and locals. Nice outside area. Excellent food and good value for money. Small car park but a free public park within 5 mins walk. Nice local amenities as well.
1 nacht verbleven in juni 2023

8/10 – Goed

Linda

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, lovely bar and beer garden.
1 nacht verbleven in juni 2023

4/10 – Matig

David

Negatief: Staat van de accommodatie en faciliteiten
The private bathroom, which we were assured was for our use only, was also being used by the occupants of another room.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Christopher

Reisde met familie
Fairly basic ( no en suite) but beds were comfortable. OK for my traveling purposes
1 nacht verbleven in juni 2023

4/10 – Matig

Rosemary

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023

8/10 – Goed

Tony

1 nacht verbleven in mei 2023

4/10 – Matig

Jane

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

8/10 – Goed

Elizabeth

1 nacht verbleven in april 2023

6/10 – Redelijk

Rachel

Positief: Netheid, personeel en service
Lovely place to eat and drink and staff were friendly and welcoming. The accommodation was cramped with very little room to move around the bed. The wall adjoining the room next door was very thin. I got treated to someone hacking their lungs up for long periods of time. Could also hear them moving around. Would definitely return for food/drinks but not to stay.
2 nachten verbleven in maart 2023

6/10 – Redelijk

John

Positief: Netheid
I know the area well but I didn't appreciate that the bells from St Margaret's Church rung every quarter hour during the night. The front door was so badly stuck that it wouldn't open and the landlord had to come down and force it open for me. Also, although the accommodation facilities mentioned 'breakfast available', when I came down at 7.45am, there were no lights on and the entrance to the bar area was closed.
1 nacht verbleven in maart 2023

4/10 – Matig

JD

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022

10/10 – Uitstekend

Susan

1 nacht verbleven in december 2022

6/10 – Redelijk

Ronald

Reisde met partner
Positief: Personeel en service
The room was clean and tidy needs a little tlc
1 nacht verbleven in september 2022

4/10 – Matig

Family

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Twin Rooms smaller than advertised,with shared bathroom. Towels only available on request,no toiletries or soap in the toilet. Nails in the wall to hang long garments,not acceptable Coffee and tea not replaced after one night.kettle too big to fit under taps….filled from bath. parking limited. Nice bar but expected to have take away after last orders. Church clock chimes every 15mins.Excellent breakfasts available in village. No views from windows of South Downs. Photos of accommodation misleading and phone no. On Expedia confirmation email is incorrect-directing to White Horse Inn in north Yorkshire. Not useful.
2 nachten verbleven in augustus 2022

6/10 – Redelijk

Petrus

Negatief: Personeel en service
Basic room with no en suite.
We could have booked in at 11am but when we arrived at 14:30 dead tired from our journey, the bed was not even made. We went to explore Brighton and when we arrived back at around 22:00 the bed was made. Went to the bathroom which was out side down the corridor there were no hand towels provided. We then had to go and ask for hand towels. The room was basic but clean. The stairs towards the bedrooms were really dirty which gave me the wrong impression of the White Horse Inn. The staff were friendly and helpful.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

James

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly,excellent customer service,perfect location,nice tasty food,clean and well kept room, list is endless
1 nacht verbleven in augustus 2022

8/10 – Goed

Richard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good affordable stay in comfortable well-kept room in very traditional pub environtment
1 nacht verbleven in augustus 2022

4/10 – Matig

Gisela

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
The Room was misrepresented. My so called private bathroom was down two corridors and through four doors. When I went for my shower in the morning, someone had already used it. The window did not stay open. There was no chair in my room as it wouldn’t have fitted, the room was so tiny. The worst was a green light over the door that stayed on all night and illuminated the room, so one couldn’t sleep. The doors in the corridors where sticky to the touch. There was a kettle and one cup in the room, but of course the next tap two corridors down. All in all I felt completely cheated
2 nachten verbleven in juli 2022

8/10 – Goed

Roger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in the small twin room, which is as it clearly states is small, but perfectly functional. The bathroom is separate, which did not bother us at all. Very nice owner and staff, nothing was too much trouble and we had a great stay and would not hesitate to return.
1 nacht verbleven in juli 2022

8/10 – Goed

Nicola

1 nacht verbleven in juni 2022

8/10 – Goed

Lesley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a wonderful stay over Easter staying for 2 nights. Lovely pub and staff and Management were very friendly and helpful. We will use this hotel again when we next go racing in the area.
2 nachten verbleven in april 2022

6/10 – Redelijk

G

Zakenreiziger
Positief: Personeel en service
Food and service were excellent. I booked room 5 (large room) barely enough room to move around the bed. No wardrobe, bathroom ok but tired. Worst of all no pillowcases on the bed and by the time irealised the bar was closed 9.30pm)so no one to see
1 nacht verbleven in maart 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service
Let down stay!
I’m so dissatisfied to hear my partner stay was not up to standard! No cups for a cuppa tea.. no towels to wash..! No option for breakfast due to no chef in but then don’t advertise a breakfast as an added option if it’s not available, just disappointing.. so paying £81 for just a bed is extremely over priced! Needless to say he won’t be returning..
1 nacht verbleven in september 2021

4/10 – Matig

Jessica

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not what we expected
Room smelt of stale cigarettes the bedding had holes and stains and the room was infested with flies, which I believe was an issue in the local area. We asked to change rooms which we could but the room we then got was a tiny twin room not big enough to swing a cat. Thank goodness it was only one night!
1 nacht verbleven in augustus 2021