Hôtel près de Hanakaoo Beach Park (Lahaina)

« The front desk was great. When I arrived to check in I was immediately welcomed and taken care of as soon as I walked thru the doors. I even came thru the front desk office after a late tour and the person that checked me in greeted me - I felt like I was at home. Every person that was working in the property was so friendly and acknowledged you throughout the day. I don’t think I would stay anywhere else in Maui. I felt so safe here. »

« Amazing resort, staff, and amenities! »

« Ma chambre directement à la plage était spacieuse et très belle vue ! Personnel vraiment courtois. Belle Hôtel. »

« Went for our honeymoon and the Whaler didn’t disappoint. The room was clean and set up pretty well. The communication and follow up was the best I’ve experienced, we wanted to experience a bunch of local spots and the staff was extremely nice and helpful. The location is perfect. Very centralized to snorkeling, pool, or the ocean. A bunch of good food in walking distance and even some others for a short drive. Was able to whale watch from the room and a short walk to black rock we seen dolphins....

« The studio room is very small. We had a better view than anticipated. We actually had a partial ocean view. The laundry was two floors above us and the washing machine was broken, so we had to go up 5 more floors for another. The shower head spray was not good - needed cleaning. Because our room was a closed off guestroom, we could hear the neighbors in the main room through the mutual door. The facilities were very nice and the resort was situated in walking distance to shopping and eating....

« beautiful room and super friendly staff »

« Magnifique lieu, apaisant, chambre propre et confortable. Plage magnifique et sécuritaire. Personnel tres aimable. Hot tub très apprécie! »

« Bonjour, Je souhaite vous faire part de notre déception concernant notre récent séjour dans votre établissement. Tout d’abord, étant membre Gold, nous avons été surpris de constater que des frais supplémentaires nous ont été facturés, dépassant le montant normalement dû pour les resort fees. Cette situation nous a semblé incohérente avec le statut et les avantages associés. De plus, durant notre séjour, il y a eu un dégât d’eau provenant de la chambre au-dessus de la nôtre. Nous avons dû...

« Emplacement parfait, accès facile à une plage magnifique. Personnel des plus courtois, professionnels et attentionnés. Chambre d'un confort exemplaire, tranquille. Jardins, piscines et végétation magnifique. Les restaurants n'étaient pas les meilleurs qu'on a essayés sur l'ile (à l'exception du restaurant Italien, qui sert de repas excquis), mais les restaurants sont faciles d'accès et répondent aux besoins, sans avoir à se déplacer. »

« We have had a good experience in this hotel even if we didn't spend a lot of time in the hotel. The staff was really helpfull and kind especially the Hawaiian woman in the small valet office. The pool was fantastic and just in front of the beach. We were able to rent free recent movies in order to watch them on our room. There is a daily program in the hotel such as Yukulele classes, surf or others but unfortunately we didn't have the time to enjoy the hotel's activities as we had a busy...

« Pros: The unit! Cable TV like CNBC & Bloomberg, ice machine, pool noodles/snorkel gear, cantenes for day trips, high end kitchen applances and supplies, good mattress. Cons: Undisclosed fees I was asked to pay upon checkin even when I messaged hotel/mgmt/owner? on Expedia platform weeks before to doublecheck and was told no additional $! It should clearly state "pay at property $xx amount" like my other expedia bookings. Expedia resolved it after escalation. »

« just another resort »

« When items or services we requested, they were addressed very promptly. »

« Très belle hôtel. Personnel très accueillant. Très belle emplacement. »

« It is a beautiful property and our unit was spectacular. It had the best balcony view of the ocean and pool area. The amenities in the unit were extremely helpful (ice chest, beach chairs, boogie boards). Communication and check in/check out is very easy! We will be back. »

« La famille a adoré les piscines et la plage. L’endroit est idéal pour la plongée en apnée, nous avons vu plusieurs poissons et des tortues juste en face de l’hôtel. Le condo était très grand avec une très belle terrasse. La cuisine était fonctionnelle (mais aucun ingrédient de base n’était fourni). Les chambres étaient de grande qualité et le personnel réceptif et accueillant. »

« Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out. »