Chalets in Gray Lodge Wildlife Area

'No information on how to work the TV and there was no printed channel information. There was no microwave in the room, no freezer in the refrigerator. The bed blanket only went up to my lower chest and the pillows were too hard. There should have been pillows of different thickness. Breakfast was not included. Staff was away from the desk a lot and I had to holler for them. I had to go through the casino to get to the restaurant for breakfast and there was a lot of cigarette smoke in the...

'N/A'

'6-7'

'I normally do not give a bad review but from the moment we walked into the front office to check in, it was not good. The lobby smelled like a cat litter box and wet dog. The room was neat but that is as far as the compliments go. We had no hot water the 3 days we were there. The staff was notified and that was the extent of it. There was mold on the bathroom ceiling and the ceiling over the bed has water damage and part of it is hanging down. I wore my shoes the whole time because the...

'Good service friendly staff'

'La Cama Tia Sangre, La La Savana'

'Clean rooms. Very friendly staff. The morning breakfast and coffee was nice. Stayed 1 night with my family.'