Total scam. I booked here cause of the 4 star rating, the spa and the great reviews. A pool, balconies in every room, and the location seemed perfect. We arrived at 2am because of a delayed flight. The staff present at check in was nice. Our room wasn’t very clean, but it’s so dated it’s hard to tell. The beds are uncomfortable. It was non refundable and expensive. (Some nights were 180€). We immediately found a filthy coffee cup in the cabinet with old moldy trash in it. Looked like a nest to be honest. There isn’t actually coffee either. A dead cockroach the size of my thumb on the floor. And the bathroom surfaces smeared with a dirty rag. The blackout curtains ripped and tattered. Hard concrete bed and a stained sheet. A balcony facing a dirt patch and a parking lot. We asked to be moved and the reception was kind and agreeable. But, our only other option was almost as bad, much smaller, but on a higher floor therefore it had a better view. Although a fire escape staircase is there too. The bidet has no pressure and useless. The hot water will go cold and then burn you. Two twins pushed together are uncomfortable. Only one bedside table. Ripped blackout curtains. No coffee setup at all. We asked for coffee cups and a kettle and bought our own instant coffee, but they never replaced cups. The pool is nice but freezing,and the pool bar was never open. the bar next door called the Tipsy was awesome with a really nice bartender. We didn’t bother with the food or the spa.
