Fort Montego

Leuke relaxed locatie aan het strand. Genoeg gratis ligbrdden. Vriendelijk personeel. Kamer netjes. Mis alleen extra servies en scherpe messen om een maaltijd te kunnen maken

1. At check in i had to wait for quite sometime now i see why they have a seated check in 2. When i got to the room i saw some dishes at the front, they were there until the other evening 3. The following day which was my birthday, i had pure flies following some fruits that were in the room when i came i called room service multiple times and no one came 4. Later that day on my birthday the room started flooding there was showers of rain coming from the roof. I paid $100usd for decorations it was all ruined 5. The front desk wanted to send maintenance and someone to clean up the water i said no i need a different room 6. I receive a new room like what i had not even an upgrade, they didnt even think to redo decorations being that it was my birthday. When i tried to use the plug in the room it came out in my hand i could have been electrocuted 7. As a vip Expedia guest i received late check out, i was hoping the hotel would happily grant this after what has happened they wanted to move us again to a junior sweet to stay until 6:00 after i just had to moved to this room It was entirely a bad experience i would never go back or recommend any one to go They could have

great stay, great family experience. All staff were pleasant and very helpful.