Hotels in de buurt van Fort Howell (Hilton Head)

'Extremely disappointing customer service and an alarming billing experience. During our stay at Marriott’s Barony Beach Club, staff attempted to run my card more than 50 times within roughly two hours while calling my phone back to back. Despite all those attempts and calls, they could not clearly explain why they needed additional money from me or what it was supposed to cover. If there is a legitimate balance due, explain the amount and the reason. Guests should be able to ask basic billing...

'They're in the process of remodeling. The room was very clean, just som little things that need repair. I would stay again, the staff was super. They have a small continental breakfast, good coffee and again super friendly. I even got cash back for checking out early.'

'Good price for the room'

'No one at the front desk when I tried checking in, waited for her. No one for check out. The breakfast was cereal, bagel and fruit. Location is good.'

'The bedrooms were spacious and well designed. There were 5 of us and we did not feel crowded. The breakfast had good options'

'The property was still under renovations. It will probably be nice when complete.'

'We really enjoyed our stay! I especially loved that the hotel has a sauna and that it’s available even if you don’t book a treatment. The one thing I didn’t quite understand was the locker policy. Apparently, lockers are only available to guests who book a treatment, even if you’re simply using the sauna. Since there were plenty of lockers available, it didn’t really make sense why they couldn’t be used by sauna guests as well. I think this would be a great area for the hotel to...

'I was disappointed with the customer service was received at this hotel. The receptionist Stacy, was rude and unprofessional when we checked in. She told me she couldn’t find my reservation, and I had to show her my booking itinerary to prove that I had a reservation. The situation could have been handled more politely and professionally, As a guest, I expect to be treated with courtesy and respect, especially when there is an issue with a reservation. We lost our keys too and we asked her if...

'After a booking mixup on what Expedia had listed & what the property details were.. we were happily surprised that the staff & GM made an exception for our reservation. Everyone was very helpful, room was great, clean, great outdoor spaces & easy beach access.'

'Way better than the Hilton, stayed here for the second time after trying the Hilton thinking it was better and boy the sonesta is wayyy better, epically the cleanness and the staff'