Doral Arrowwood Golf Club

le chauffage ne fonctionnait pas dans notre chambre et la seule solution apportée par la réception était de nous fournir des couettes en plus. pas professionnel du tout !

I had a wonderful experience at William Hotel. The service was outstanding from the moment I arrived. The staff were incredibly friendly, professional, and always willing to help with anything I needed. The room was spotless, well-maintained, and very comfortable. Housekeeping did an excellent job, and everything was clean and organized throughout my stay. The location is also fantastic, making it easy to explore the surrounding area and access nearby attractions, restaurants, and transportation. Overall, everything exceeded my expectations. Great service, clean rooms, a beautiful location, and a welcoming atmosphere made this stay truly memorable. I highly recommend William Hotel to anyone looking for a comfortable and enjoyable stay. I would definitely stay here again!

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong