Spahotels in De Genting hooglanden

'Cleanliness was perfect and nice view'

'There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes'

'Property and room looks nothing like advertised. This is a not a hotel, but an managed apartment.'

'Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

'Very disappointing stay. The cleanliness of the room was unacceptable. The blanket was yellowish and looked old and unclean. The bed was in poor condition, sinking badly in the center whenever someone lay on it, making it very uncomfortable to sleep. There were ants crawling around the room, which was unpleasant and concerning. The toilet bowl was also poorly maintained, with visible fungus stains inside. These issues gave the impression that housekeeping and maintenance standards are not being...