Partez en week-end dans un appart'hôtel à Cozumel

« Le personnel est très accueillant! Les chambres sont d’une propreté incroyable ! »

« Personnel aux petits soins, super gentils et serviables. Chambres spacieuses et très propres. Très bonne localisation ! »

« June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

« This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

« Fantastic hosts, in the heart of the bar, shopping, pedestrian district, stones throw from the beach, property is like an oasis from the bustle of the street. Rooms are clean and well appointed. Highly recommend! »

« We did not enjoy our stay. The area was extremely noisy and felt unsafe. Vendors passed right behind our window every morning around 7:30 a.m. with loudspeakers. We experienced a 24-hour blackout due to a fuse, and management was unhelpful. Despite booking two condos with balconies, we were given only one, on the ground floor. Our issues were ignored. This ruined our vacation—consider this a heads-up. »

« Appartement tres bien situé au cœur de Playa, par contre très bruyant la nuit, impossible de dormir, le ménage laisse un peu à désiré, mais le personnel est très gentil. »

« L'appartement est très bien, très propre et spacieux. Bien placé pour se balader à pied dans playa del carmen. La plage est accessible aussi à pied. A savoir, la piscine est toujours à l'ombre car elle est comme une rivière au milieu des 2 batiments principaux. Seul bémol est à l'arrivée, l'adresse de la réception n'est indiquée nulle part, j'ai mis 30 min à la trouver le soir à 21h. Le gardien de nuit a fini par m'accompagner. »

« Buyer beware Don’t let the pictures fool you this place is a real dump, the place has a funny smell in the hallways. I had to switch rooms because the bed was completely worn out. The AC wasn’t working properly, and it was very tiny. The person behind the curtain on ‎WhatsApp they were “concierge”accommodating to the point where they moved us to a better room free of charge they put one of my family members that came later right across the hall from us in the same tower, which was very...