Châteaux à Clwyd

« At first, we felt a bit hesitant since it was someone’s house and there weren’t any clear signs—we just walked onto the property. When we got to our room, it was lovely, though I was still slightly unsure because you could hear people in the main house, and I wasn’t certain about privacy or whether anyone could enter our room. However, no one did, and our concerns quickly faded. The room itself was beautiful—bright, airy, and very clean. The bed was comfortable, and the views were absolutely...

« We had an amazing stay here. The rooms were lovely and the beds very comfortable. We loved the suite with its living area and the breakfast was delicious. The hosts could not have done more. So friendly and helpful. They also had lots of games and toys and a garden which were great for the kids. »

« We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it. »

« Great hotel on waterfront. Very helpful staff. Shared bathrooms but otherwise all very modern. »

« A friendly welcome although despite checking in online we still had to repeat the process at reception. The parking instructions had changed since we had made the booking only a few days earlier so we had to move the car. The room was a good size with a comfortable bed and a lovely welcome note which was a nice touch. The shower curtain bracket was broken in the en-suite which we reported to reception although the curtain could still be used. There was plenty of hot water however, the water...

« Perfect base for us »

« We had a nice stay, even if I broke my arm near the swimming pool! The staff was nice, polite and really helpful. »

« Lovely staff, decor a bit tired »

« Very nice and helpful hosts. Great breakfast. Beautiful hiking or mountain biking from there. »