Hôtel près de Centre du mémorial du génocide de Kigali (Kigali)

« A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali. »

« The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options. »

« Privacy »

« J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités. »

« I stayed at 2000 Hotel Downtown Kigali and overall everything was good. The staff were friendly and the hotel is well located. There was a small issue because they forgot to pick me up from the airport, but they recognized their mistake and refunded me. I really appreciated their honesty and professionalism in handling the situation. I would recommend this hotel and would stay there again. »

« Superbe »

« Great location Friendly staff going over and beyond to help The hotel was clean and very quiet and breakfast menu excellent! We were booked for 2 nights and stayed an extra night as we really enjoyed the place and already booked for when we’re back in Kigali in a week. An oasis in the city! »

« Would definitely not recommend staying there. The staff is lost although polite and nice, but have no idea what customer service is about and entails. It took four emails and a phone call to arrange something as simple as an airport pick-up so the stay certainly did not start on a high note. No hot water in the room the last night/last morning of the stay. No room upgrade that was supposedly part of the "Hotels.com Gold Member Perks", though room availability was evident on their website. For my...

« Big and nice appartment fully equipes except iron. 68m2 and fair price. Located nearly a hight traffic road. I was in 5th floor and was absolutlly impossible to open the windows.Air conditionning wirking well, hot water; high level of privac in that building »

« La propreté de lieu »

« Séjour d'une nuit pour isolement suit à test covid à l'arrivée à Kigali »