Appartementenresorts in Cat Ba Island

'Based on the rating we had a higher expectation. Hospitality is not sincere, limited English and hotel was focused on high volume instead of cusomized service. During our stay of 3 nights we had about 50 plus schoolchildren making music untill 3 at night and running over the corridors smashing doors. Between 6 and 7 cleaning started making noise and at 8am waking you up allready asking to clean room. The breakfast area felt like Eurodisney. To summarize, more a hostal then a hotel. When you...

'Great stay very kind staff '

' The guy from the information about trips was really friendly and good. The hotel itself was okay but in the corridors guests were noisy, which was disturbing. Also the breakfast was not very nice and the pool had unclear water. '

'Chambre non prête lors de notre arrivée, air climatisé ne fonctionnait pas, l hôtel a coupé l électricité a minuit la veille de notre départ. Nous avons contacté la réception sans nouvelle. Mauvaise expérience pour nous.'

'Very clean room and extremely kind and helpful staff! They helped me book all my transportation and gave great recommendations.'

'Room was spacious, employees were difficult to communicate with. Modt of them barely spoke any English. '

'Roza Palace was a wonderful stay on Cat Ba Island. The staff were extremely helpful and friendly, even scheduling pick ups for transportation and restaurant reservations. Location in Cat Ba is also great. Highly recommend a stay here.'

'Great and beautiful place, in a quait village outside catba town. Better to take the bungalows around the pool !!. They are perfect. The staff is nice and helpful with all you need. The pool is beautiful and relaxing. Restaurant is good . highly reccomend this place.'

'Host was amazing. All the food was great. Swimming in the bay was phenomenal '

'Nice staff, excellent breakfast'

'Like others have posted. Check in is a complete nightmare. Rooms not ready, Wrong room, No front desk help as it is owned by private parties renting the rooms. No fridge, dining plates or silverware. They lied to Expedia and said they gave us the correct room. Also A/C is limited to how cool it will go and turns off in the middle of each night.'

'Petit hôtel économique bien situé. Personnel très aimable'

'Very nice place, good area. Nice staff.'

'Nice modern hotel with rooftop pool. The rooms were a little under furnished however. It’s set out like an apartment but no cooking pots or utensils. No plates or cutlery. Only 2 cups and 2 teaspoons in a family room. The breakfast was quite limited compared to other places we stayed in the country e.g there was no juice and one fruit served. It was quite quiet so maybe that’s the reason.'