Vind je ideale hotel in Cat Hai

'We had a wonderful stay. The personal was excellent, the room was wonderful. Won't hesitate to come back.'

'Great stay very kind staff '

'Room was spacious, employees were difficult to communicate with. Modt of them barely spoke any English. '

'Like others have posted. Check in is a complete nightmare. Rooms not ready, Wrong room, No front desk help as it is owned by private parties renting the rooms. No fridge, dining plates or silverware. They lied to Expedia and said they gave us the correct room. Also A/C is limited to how cool it will go and turns off in the middle of each night.'

'The hotel is tucked away in a small side street from the street, but clearly marked and easy to find. The staff (one guy and his family) were great and friendly and very helpful, arranging a day tour and a bus to Haiphong for me. The room itself was nice, though no windows, but had a desk and multiple wall chargers. I do wish the room had a water kettle of its own. But that elevator! I loved the elevator and the ding sound it made when reaching a floor and how it would trail upwards! What a...

' The guy from the information about trips was really friendly and good. The hotel itself was okay but in the corridors guests were noisy, which was disturbing. Also the breakfast was not very nice and the pool had unclear water. '

'Petit hôtel économique bien situé. Personnel très aimable'

'Lovely staff, amazing view, large rooms, scooters for hire, close to port.'

'Nice staff, excellent breakfast'

'Nice accommodation with a good view over the lake. Tucked away from the main part of town so nice and quiet. About a 10min walk from the main part of town. Our key broke in the lock and they were helpful to replace the lock and provide a new key while we went for dinner. They also were able to provide laundry service.'

'The Hotel didn't update the information about the rooms and views we are stays only few days and changed the Hotel the facilities looks dirty and old'

'Very clean room and extremely kind and helpful staff! They helped me book all my transportation and gave great recommendations.'

'Roza Palace was a wonderful stay on Cat Ba Island. The staff were extremely helpful and friendly, even scheduling pick ups for transportation and restaurant reservations. Location in Cat Ba is also great. Highly recommend a stay here.'

'Based on the rating we had a higher expectation. Hospitality is not sincere, limited English and hotel was focused on high volume instead of cusomized service. During our stay of 3 nights we had about 50 plus schoolchildren making music untill 3 at night and running over the corridors smashing doors. Between 6 and 7 cleaning started making noise and at 8am waking you up allready asking to clean room. The breakfast area felt like Eurodisney. To summarize, more a hostal then a hotel. When you...