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Avis sur Hampton Inn & Suites Cape Canaveral Cruise Port

2.5 out of 5
Hampton Inn & Suites Cape Canaveral Cruise Port
9004 Astronaut Blvd, Cape Canaveral, FL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 484 avis sur 639." "
Note des voyageurs de 8 (Bien), d’après 91 avis sur 639." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 639." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 639." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 639." "

9,6/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Kevin, Terrebonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Près du port
Séjour de 1 nuit en mars 2024
Réponse de AGM le 5 avr. 2024
Dear Kevin, Thank you for sharing your experience at Hampton Inn & Suites Cape Canaveral Cruise Port. Your satisfaction is our priority, and we're delighted our proximity to the port enhanced your stay. We hope to welcome you back for another wonderful visit in the future!Best Regards, John Ruskowski AGM

10/10 Excellent

Franck

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de AGM le 17 nov. 2023
Dear Franck, It was a pleasure having you as our guest at Hampton Inn & Suites Cape Canaveral Cruise Port. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards,John RuskowskiAGM

6/10 Satisfaisant

YVES

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Le prix n'est pas justifié !
Hôtel très récent et très propre mais le rapport qualité/prix n'y est pas !!! Sur un séjour de 7 nuits en Floride, c'est l'hôtel quasiment le plus cher que nous ayons eu (315 € un peu plus que le prix prévu sur hotel.com) et certainement pas le mieux. On nous a attribué une chambre avec une vue imprenable sur le toit terrasse au dessus de l'accueil (photo jointe) !!! L'hôtel est mal indiqué et situé dans une zone à 20 mn du Kennedy Space Center. Le petit déjeuner est moyen et une catastrophe écologique.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Lionel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour
Sejour de 2 nuits pour visiter Kennedy Space Center. Belles chambres, bon petit dejeuner, personnel sympathique, piscine, parking avec recharge voiture electrique lente mais gratuite. Bon choix de restaus aux alentours.
Séjour de 2 nuits en février 2023
Réponse de Assistant General Manager le 17 févr. 2023
Dear Lionel, Thank you for choosing Hampton Inn & Suites Cape Canaveral Cruise Port for your recent stay and for sharing your experience with fellow travelers. Adjacent to the Port and the Kennedy Space Center, we're happy to provide clean and spacious accommodations during your visit to Cape Canaveral. We strive to provide exceptional customer service that meets and exceeds our guests' expectations. Therefore, we are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. We hope to accommodate you again soon!Best Regards, John Ruskowski AGM

10/10 Excellent

Jerome

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2022
Réponse de AGM le 12 mars 2023
Dear Jerome, Thank you for staying at Hampton Inn & Suites Cape Canaveral Cruise Port. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We look forward to seeing you soon.Best Regards, John Ruskowski AGM

10/10 Excellent

Tapan

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay in to this is worth it.
Séjour de 1 nuit en mai 2024
Réponse de AGM le 25 mai 2024
Dear Tapan, We are delighted you enjoyed your stay and that we exceeded your expectations. We appreciate your feedback and look forward to welcoming you back for another great experience at Hampton Inn & Suites Cape Canaveral Cruise Port!Best Regards, John Ruskowski AGM

10/10 Excellent

sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not enough eating places to walk to nearby
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 22 mai 2024
Dear sharon, Thank you for sharing your experience. We are glad you enjoyed your overall stay. However, we regret any disappointment you had. Many guests enjoy our tranquil accommodations and great amenities while still being a short distance from downtown and other attractions. Please know that in the future, our knowledgeable associates will be happy to recommend restaurants, shopping, and many more to make your experience here the best it can be. Thank you for choosing us, and we hope to see you again on your next visit to the area.Best Regards, John Ruskowski AGM

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You could see our cruise ship out the window in our room.
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 22 mai 2024
Dear Donna, Thank you for taking the time to share your experience with us. We're glad you had a great stay with us and enjoyed watching your cruise ship from your room. Our location is one of our most significant assets for guests going on cruise, and we are thrilled it added to your enjoyment. Hosting your visit here at Hampton Inn & Suites Cape Canaveral Cruise Port was a pleasure. Come back to see us again soon!Best Regards, John Ruskowski AGM

2/10 Horrible

Corey

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First I arrive to the property I show the staff my reservation they say ok greet me check me in I assume they are going to give me a king room as was in my booking information I go upstairs to room it’s a double bed room with queens and I call down to the staff they tell me there’s nothing they can do but give me points to Hilton rewards of 10,000 points which equates to a measly $50 dollars and I go downstairs and complain..finally after arguing I was about to leave the property then they give me a room they say was intended for someone else which I feel like I should have been given in the first place.. I felt as though it was a bad experience and I won’t book here again or use my hard earned money for this bad experience. I had to go through a lot and get my blood pressure up for something simple especially being on vacation/anniversary with my wife for a bad experience but I might go through the hotels directly from this experience being they put Expedia 2nd to their customers be that as it may I am a paying customer.
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Dear Corey, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for the inconvenience you and your wife encountered during your stay with the type of room reserved and how our team handled it. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Thank you once more for your review. We look forward to welcoming you again and providing you with an exceptional experience that reflects the true essence of our hotel.Best Regards, John Ruskowski AGM

10/10 Excellent

Shelby

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely loved this property!
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 16 mai 2024
Dear Shelby, We appreciate you choosing Hampton Inn & Suites Cape Canaveral Cruise Port and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to welcome you back in the future. Best Regards, John Ruskowski AGM

10/10 Excellent

Elisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location & excellent service.
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 14 mai 2024
Dear Elisa, Thank you for being our guest and sharing your experience. What a pleasure to read how much you enjoyed our excellent location and service! It was wonderful hosting your visit, and we thank you for allowing us to be of service. We hope to welcome you back to Hampton Inn & Suites Cape Canaveral Cruise Port whenever your travels bring you to our area again.Best Regards, John Ruskowski AGM

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 13 mai 2024
Dear Jason, We appreciate you choosing Hampton Inn & Suites Cape Canaveral Cruise Port and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to welcome you back in the future for another great stay. Best Regards, John Ruskowski AGM

10/10 Excellent

Yohannes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 13 mai 2024
Dear Yohannes, Thank you for the excellent rating of your stay at Hampton Inn & Suites Cape Canaveral Cruise Port. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Best Regards, John Ruskowski AGM

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cruise ship friendly with long term cruise parking
Séjour de 1 nuit en avril 2024
Réponse de AGM le 9 mai 2024
Dear John, Thank you for letting us know how much you enjoyed your stay at Hampton Inn & Suites Cape Canaveral Cruise Port. We are delighted we were able to provide a comfortable parking option for a long-term cruise. It was our pleasure to have you as our guest, and we hope you will come back to see us again soon.Best Regards, John Ruskowski AGM

10/10 Excellent

Daniela

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 6 mai 2024
Dear Daniela, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hampton Inn & Suites Cape Canaveral Cruise Port. We'd love to host you again someday for yet another unforgettable visit.Best Regards, John Ruskowski AGM

8/10 Bien

Michele

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de AGM le 1 mai 2024
Dear Michele, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hampton Inn & Suites Cape Canaveral Cruise Port; we hope to see you again soon. Best Regards, John Ruskowski AGM

8/10 Bien

Rhonda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is clean and quiet staff is helpful
Séjour de 1 nuit en avril 2024
Réponse de AGM le 22 avr. 2024
Dear Rhonda, Thank you for your kind words! We are delighted you found Hampton Inn & Suites Cape Canaveral Cruise Port clean and tranquil, and the staff was helpful. It is our pleasure to provide a welcoming environment for our guests. We look forward to welcoming you back for another enjoyable visit.Best Regards, John Ruskowski AGM

6/10 Satisfaisant

Peter

Voyage en famille
We disembarked early from our cruise and they were able to accomidate an early check in
Séjour de 2 nuits en avril 2024
Réponse de AGM le 22 avr. 2024
Dear Peter, Thank you for sharing your experience with us. We are glad that we could accommodate your early check-in request. Ensuring our guests have a seamless and convenient stay is vital to us. Your feedback is appreciated, and we look forward to welcoming you back for another pleasant visit in the future.Best Regards, John Ruskowski AGM

2/10 Horrible

Rose

Séjour de 1 nuit en avril 2024
Réponse de AGM le 11 mai 2024
Dear Rose, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Best Regards, John Ruskowski AGM

10/10 Excellent

Renee, Rockmart

Voyage en famille
Les points forts : Équipements
Very clean nice employee and great location . Highly recommended
Séjour de 1 nuit en avril 2024
Réponse de AGM le 14 avr. 2024
Dear Renee, Thank you for recommending Hampton Inn & Suites Cape Canaveral Cruise Port! We are thrilled you enjoyed our clean accommodations, friendly staff, and convenient location. Providing exceptional experiences is what we strive for. We look forward to welcoming you back for another enjoyable stay in the future!Best Regards, John Ruskowski AGM

10/10 Excellent

Cheryle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de AGM le 13 avr. 2024
Dear Cheryle, We are delighted you had such a lovely stay at Hampton Inn & Suites Cape Canaveral Cruise Port! Thank you for sharing your rating with us. We look forward to hosting you again soon for an even more wonderful experience.Best Regards, John Ruskowski AGM

8/10 Bien

David

Séjour de 1 nuit en mars 2024
Réponse de AGM le 13 avr. 2024
Dear David, We appreciate you taking the time to leave your kind rating for Hampton Inn & Suites Cape Canaveral Cruise Port. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Best Regards, John Ruskowski AGM

10/10 Excellent

Kathleen, Cranston

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Close to cruise port. Great shuttle service
Séjour de 1 nuit en avril 2024
Réponse de AGM le 12 avr. 2024
Dear Kathleen, We are delighted you enjoyed our convenient location and shuttle service at Hampton Inn & Suites Cape Canaveral Cruise Port! Providing seamless transportation is part of our commitment to guest satisfaction. Thank you for your positive feedback, and we hope you had a fantastic cruise experience. We look forward to welcoming you back in the future!Best Regards, John Ruskowski AGM

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de AGM le 11 avr. 2024
Dear Susan, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn & Suites Cape Canaveral Cruise Port. We look forward to your return and wish you all the best with your future travels.Best Regards,John RuskowskiAGM

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had amazing welcome by the front desk staff and they allowed us to check in an hour early, they were very friendly and welcoming, 10 out of ten customer service
Séjour de 1 nuit en mars 2024
Réponse de AGM le 7 avr. 2024
Dear Robert, We are thrilled you had a fantastic welcome at Hampton Inn & Suites Cape Canaveral Cruise Port! Our front desk staff takes pride in their friendly and welcoming service. Your satisfaction is our top priority. Thank you for the amazing review, and we hope to welcome you back soon for another exceptional stay!Best Regards, John Ruskowski AGM

10/10 Excellent

Laura, Broadway

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay with friendly and helpful staff. Convenient location to cruise ports with several dining options near by. Loved the pool and bar, would’ve been even better if fire pit was working.
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 3 avr. 2024
Dear Laura, Thank you for your excellent review of our hotel. We are glad your stay with us was a great start to a wonderful vacation. We are glad you liked our convenient location to the cruise port, friendly service, and the many amenities we offer. Thank you for sharing your experience with future travelers. We hope you will choose Hampton Inn & Suites Cape Canaveral Cruise Port the next time you take to the seas.Best Regards, John Ruskowski AGM

10/10 Excellent

Regina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and convenient to the port
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 3 avr. 2024
Dear Regina, It was a pleasure hosting your recent stay at Hampton Inn & Suites Cape Canaveral Cruise Port! Thank you for your generous comments about our well-maintained accommodations and highlighting our convenient location. We are glad to know how much you appreciated the easy access to the port. We hope you choose us again the next time your travels bring you to the city.Best Regards, John Ruskowski AGM

8/10 Bien

sheri

Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 19 avr. 2024
Dear sheri, Thank you for choosing Hampton Inn & Suites Cape Canaveral Cruise Port. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, John Ruskowski AGM

10/10 Excellent

Bill

Séjour de 1 nuit en mars 2024
Réponse de AGM le 15 avr. 2024
Dear Bill, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Hampton Inn & Suites Cape Canaveral Cruise Port. We look forward to serving you again in the future.Best Regards,John RuskowskiAGM

8/10 Bien

Maria Fernanda, boca raton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room wasn’t ready at 3 pm checking time. But everything else was perfect!
Séjour de 1 nuit en mars 2024
Réponse de AGM le 25 mars 2024
Dear Maria, Thank you for choosing Hampton Inn & Suites Cape Canaveral Cruise Port! We are delighted you had a perfect experience overall. While we are sorry for any inconvenience with your room not being ready promptly, we're glad that you enjoyed the rest of your stay. Your feedback is valuable, and we look forward to welcoming you back for another enjoyable visit soon!Best Regards, John Ruskowski AGM

10/10 Excellent

Brian

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, clean and meets expectations.
Séjour de 1 nuit en mars 2024
Réponse de AGM le 24 mars 2024
Dear Brian, We appreciate your positive feedback about your recent stay at Hampton Inn & Suites Cape Canaveral Cruise Port. It's great you found our location convenient and the hotel clean. We strive to meet and exceed our guests' expectations, and we're delighted that we achieved this during your visit. Thank you for choosing to stay with us!Best Regards, John Ruskowski AGM

10/10 Excellent

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was easy.
Séjour de 1 nuit en mars 2024
Réponse de AGM le 23 mars 2024
Dear Amber, We are delighted that your check-in experience at Hampton Inn & Suites Cape Canaveral Cruise Port was smooth and hassle-free. Our team strives to provide efficient service to ensure a seamless start to your stay. We hope the rest of your stay was great and look forward to welcoming you back for another enjoyable visit.Best Regards, John Ruskowski AGM

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly early check in
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 21 mars 2024
Dear Sally, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Hampton Inn & Suites Cape Canaveral Cruise Port.Best Regards, John Ruskowski AGM

10/10 Excellent

Amye

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The outside bar and pool area
Séjour de 2 nuits en mars 2024
Réponse de AGM le 17 mars 2024
Dear Amye, We are delighted you enjoyed the outside bar and pool area at Hampton Inn & Suites Cape Canaveral Cruise Port! Providing a relaxing and enjoyable atmosphere is important to us, and we're thrilled you had a positive experience. Thank you for your feedback, and we look forward to welcoming you back for another great stay!Best Regards, John Ruskowski AGM

8/10 Bien

Robyn, Loganville

Séjour de 1 nuit en mars 2024
Réponse de AGM le 6 avr. 2024
Dear Robyn, We are pleased to receive your generous rating for Hampton Inn & Suites Cape Canaveral Cruise Port. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, John Ruskowski AGM

10/10 Excellent

Randilyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived early after a red eye flight and they had our room ready for us and got us in quick! Great staff!! Clean rooms!!!
Séjour de 1 nuit en mars 2024
Réponse de AGM le 17 mars 2024
Dear Randilyn, We are thrilled you had a positive experience at Hampton Inn & Suites Cape Canaveral Cruise Port! Providing efficient service and clean accommodations is our priority, and we are glad our staff accommodated your early arrival and provided quick check-in. Thank you for your kind words, and we hope you had a wonderful stay. We look forward to welcoming you back in the future!Best Regards, John Ruskowski AGM

10/10 Excellent

Kathy

Séjour de 1 nuit en mars 2024
Réponse de AGM le 5 avr. 2024
Dear Kathy, It is rewarding to know you loved your stay! All of us here at Hampton Inn & Suites Cape Canaveral Cruise Port look forward to making many more great memories with you. Thank you for choosing us during your time in Cape Canaveral.Best Regards, John Ruskowski AGM

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de AGM le 10 mars 2024
Dear Carlos, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn & Suites Cape Canaveral Cruise Port. We look forward to your return and wish you all the best with your future travels.Best Regards, John Ruskowski AGM

10/10 Excellent

Loretta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect. The hotel staff was very friendly and helpful. Thank you.
Réponse de AGM le 8 mars 2024
Dear Loretta, Thank you for the excellent review, most notably the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience and are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hampton Inn & Suites Cape Canaveral Cruise Port!Best Regards, John Ruskowski AGM

10/10 Excellent

JAMES, Southfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay nice overall
Séjour de 1 nuit en mars 2024
Réponse de AGM le 8 mars 2024
Dear JAMES, We are delighted you had a great stay at Hampton Inn & Suites Cape Canaveral Cruise Port! Your satisfaction is our priority, and we appreciate your positive feedback. Thank you for choosing us for your accommodations, and we look forward to welcoming you back soon!Best Regards, John Ruskowski AGM

10/10 Excellent

Sergio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy bonito
Séjour de 1 nuit en mars 2024
Réponse de AGM le 4 mars 2024
Dear Sergio, We're thrilled you found Hampton Inn & Suites Cape Canaveral Cruise Port beautiful! Your positive feedback means a lot to us. We hope to welcome you back for another wonderful stay soon!Best Regards, John Ruskowski AGM

10/10 Excellent

Tonia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de AGM le 29 févr. 2024
Dear Tonia, We appreciate you taking the time to leave your kind rating for Hampton Inn & Suites Cape Canaveral Cruise Port. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best Regards, John Ruskowski AGM

6/10 Satisfaisant

Maria

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Girl at front counter very unfriendly. Not personable at all. Kind of rude
Séjour de 1 nuit en février 2024
Réponse de AGM le 26 févr. 2024
Dear Maria, We appreciate you choosing our hotel and also thank you for taking the time to share your concerns. Please accept our apologies for the inconvenience you experience with our staff member. We are grateful for your feedback and will address this with our associates to ensure it doesn't happen again. We hope you will revisit so we can show you the hospitality we are known for providing.Best Regards, John Ruskowski AGM

10/10 Excellent

Harry

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great place to stay. Would definitely stay again.
Séjour de 1 nuit en février 2024
Réponse de AGM le 26 févr. 2024
Dear Harry, We're thrilled you had a great experience at Hampton Inn & Suites Cape Canaveral Cruise Port! Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards, John Ruskowski AGM

10/10 Excellent

James

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A bit on the pricey side but the location is great and the hotel and rooms were in great condition. Sometimes you get what you pay for.
Séjour de 1 nuit en février 2024
Réponse de AGM le 25 févr. 2024
Dear James, We're thrilled you appreciated the excellent condition of Hampton Inn & Suites Cape Canaveral Cruise Port and our convenient location. Your satisfaction is our priority, and we're glad you found value in your stay. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable experience in the future!Best Regards, John Ruskowski AGM

10/10 Excellent

Aileen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place clean and very spacious
Séjour de 1 nuit en février 2024
Réponse de AGM le 24 févr. 2024
Dear Aileen, Thank you for your positive feedback! We're thrilled you found Hampton Inn & Suites Cape Canaveral Cruise Port clean and spacious during your stay. Providing a comfortable and inviting environment for our guests is our top priority. We look forward to welcoming you back for another enjoyable experience soon!Best Regards, John Ruskowski AGM

4/10 Médiocre

HEATHER

Voyage en famille
Les points faibles : Personnel et service et confort de la chambre
Stay elsewhere.
Front desk girl is rude and unfriendly. Hallways are loud and walls paper thin. People screaming in hallway all night. Breakfast buffet is a nightmare. Never again.
Séjour de 1 nuit en février 2024
Réponse de AGM le 19 févr. 2024
Dear HEATHER, We sincerely apologize for the less-than-ideal experience you encountered during your stay. Providing exceptional service and a comfortable environment are our top priorities. Your feedback will be addressed with our team to ensure improvements are made. We understand your disappointment and regret that we did not meet your expectations. We hope you'll reconsider and give us another chance to provide you with the exceptional service and comfort you deserve.Best Regards,John RuskowskiAGM

4/10 Médiocre

Sarah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de AGM le 17 févr. 2024
Dear Sarah, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best Regards, John Ruskowski AGM

10/10 Excellent

Gerald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were greeted by a very friendly and efficient staff immediately felt like welcomed guests.
Séjour de 1 nuit en février 2024
Réponse de AGM le 16 févr. 2024
Dear Gerald, Thank you for your positive review of Hampton Inn & Suites Cape Canaveral Cruise Port! We're thrilled that our staff provided a warm and efficient welcome, making you feel like valued guests from the moment you arrived. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards, John Ruskowski AGM

10/10 Excellent

patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just stayed one night before our cruise. Convenient and close to restaurants..
Séjour de 1 nuit en février 2024
Réponse de AGM le 14 févr. 2024
Dear Patricia, We are glad you enjoyed your recent stay at Hampton Inn & Suites Cape Canaveral Cruise Port! It is wonderful to hear that you found our hotel convenient and enjoyed its proximity to restaurants. We hope you had a fantastic cruise, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards, John Ruskowski AGM