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Beoordelingen van Fairmont Nile City, Cairo

5 out of 5
Fairmont Nile City, Cairo
Nile City Towers - 2005 B, Corniche El Nil, Ramlet Beaulac, Cairo

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 383 van 648 beoordelingen" "
Gastenscore: 8 - Goed. 129 van 648 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 648 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 648 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 648 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Betty, tomball

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very nice. We have no problem checking in very late at night and they even upgraded our room. Very convenient for tours. The staff is really friendly and helpful. Highly recommend it
1 nacht verbleven in mei 2024
Reactie van farah elmaghraby op 23 mei 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Mustafa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were excellent. They responded well to our needs and they were very accommodating.
2 nachten verbleven in mei 2024
Reactie van farah elmaghraby op 21 mei 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property
1 nacht verbleven in april 2024
Reactie van farah elmaghraby op 7 mei 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the Hotel. 5 star for sure!
2 nachten verbleven in april 2024
Reactie van farah elmaghraby op 7 mei 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 – Redelijk

Ismail

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel it’s nice and good area, also I like the breakfast
3 nachten verbleven in april 2024
Reactie van farah elmaghraby op 7 mei 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 – Goed

Abdulqader

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in januari 2024
Reactie van farah elmaghraby op 17 apr 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

PIKA

Reisde met familie
Positief: Personeel en service, voorzieningen
A nice property, good service
3 nachten verbleven in maart 2024
Reactie van farah elmaghraby op 7 apr 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Steve A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was well worth it . It was absolutely beautiful and we had an amazing time. Staff was welcoming Food was great! Live Egyptian band . Everything thing you can think of they have it . If you going to Cairo Egypt book this 5 star hotel ! You will not regret it! I had a balcony with a full view of the Nile River absolutely stunning! ⭐️⭐️⭐️⭐️⭐️⭐️
4 nachten verbleven in maart 2024
Reactie van farah elmaghraby op 24 mrt 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van farah elmaghraby op 12 mrt 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 – Goed

Ayako

Reisde met familie
Positief: Netheid, voorzieningen
綺麗でスタッフの感じも大変素晴らしかったです。でもエキストラベッドの依頼にたいして、チェックイン時に依頼したのに、食事を終えて部屋に戻っても搬入されておらず、その後、フロントやルームサービスに何回も連絡して、ようやくセット完了。疲れていて早く寝たかったのにちょっと大変でした。
1 nacht verbleven in februari 2024
Reactie van farah elmaghraby op 5 mrt 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

2/10 – Ontzettend slecht

Yousef

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not good experience at all
1 nacht verbleven in februari 2024
Reactie van farah elmaghraby op 3 mrt 2024
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 – Redelijk

MOHAMMAD

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not recommended for families Noisy at night
6 nachten verbleven in februari 2024
Reactie van farah elmaghraby op 21 feb 2024
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 – Uitstekend

lilian

2 nachten verbleven in december 2023
Reactie van farah elmaghraby op 19 feb 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Dr Jamal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Different types of food. Nice and clean
1 nacht verbleven in februari 2024
Reactie van farah elmaghraby op 13 feb 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Kashif

Positief: Netheid, staat van de accommodatie en faciliteiten
It is ok stay
2 nachten verbleven in januari 2024
Reactie van farah elmaghraby op 7 feb 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Rachel, Aarhus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really on the ball with providing an excellent breakfast, excellent facilities in the room, thoughtful staff, taking care of the details and extras.
5 nachten verbleven in januari 2024
Reactie van farah elmaghraby op 21 jan 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

salvatore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van farah elmaghraby op 18 jan 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 – Redelijk

Kelly

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van farah elmaghraby op 16 jan 2024
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Saleh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Excellent and comfortable
4 nachten verbleven in december 2023
Reactie van farah elmaghraby op 31 dec 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Imene, Buckeye

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the smell outside the property is horrible and unsafe walking around due to the dark streets.
Reactie van farah elmaghraby op 31 dec 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Zhao Wei

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van farah elmaghraby op 27 dec 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Hala

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent 5-star stay
My stay was incredible. The staff was BEYOND accommodating and friendly and efficient and knowledgeable and competent.
1 nacht verbleven in november 2023
Reactie van farah elmaghraby op 17 dec 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Brad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an incredible experience - we were only able to stay one night before continuing on our trip but wish we had more time here. Highly recommend due to the incredible staff, food and beautiful building.
1 nacht verbleven in december 2023
Reactie van farah elmaghraby op 11 dec 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 – Goed

Gilberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
La llegada fue comolicada porque no tenian nuestra habitacion pero corrigieron muy bien, dandonos incluso un upgrade extraordinario
1 nacht verbleven in november 2023
Reactie van farah elmaghraby op 5 dec 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best 5 star hotels I have stayed in.
3 nachten verbleven in november 2023
Reactie van farah elmaghraby op 6 dec 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Tyhesha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a Word-Class property. Everything was 5-Star From the checkin process, waiting staff, the Fairmont Gold Service is a must book! I cannot wait to go back!
4 nachten verbleven in november 2023
Reactie van farah elmaghraby op 29 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Khalid

Positief: Netheid
4 nachten verbleven in november 2023
Reactie van farah elmaghraby op 29 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 – Goed

Maher, baytown

Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in november 2023
Reactie van farah elmaghraby op 29 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
English listening ability of most staff are bad!
Many staff don’t speak good English; and you end up having one way communication.
6 nachten verbleven in oktober 2023
Reactie van farah elmaghraby op 6 nov 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City teamDear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all the Fairmont was truly a 5 star facility. The style, cleanliness and upkeep was immaculate. The restaurants and leisure facilities such as the gym and spa were first rate. The staff was very polite and helpful. In particular the concierge (Sarah) was very very helpful. We stayed at the Fairmont twice during our two weeks in Egypt. First for two nights prior to embarking on an eight day Nile cruise excursion and then again for the final 4 nights in Cairo. On our second arrival I realized that I had left some luggage at the our previous hotel and the concierge staff of Sarah and Mohammed were able to contact the prior hotel to locate my luggage and arrange for the Fairmont (driver Atif) to retrieve it. This lifted a huge weight from my shoulders as the loss of my clothing would have been devastating. The concierge (Sarah) also arranged for private and dedicated transportation for us for an excursion in Cairo. The restaurants were all very very good and the service excellent. We ate at four of the five restaurants and truly enjoyed every meal. The shopping center attached to the hotel was very convenient for sundries, snacks and even for a spare suitcase purchase. We would definitely stay at the Fairmont Nile City if ever in Cairo again.
5 nachten verbleven in oktober 2023
Reactie van farah elmaghraby op 5 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Franca

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bellissimo hotel con tutti i servizi letto comodissimo camera con tutti i comfort ristoranti favolosi e piscina all’ultimo piano con vista sul Nilo
4 nachten verbleven in oktober 2023
Reactie van farah elmaghraby op 5 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Paola

4 nachten verbleven in oktober 2023
Reactie van farah elmaghraby op 19 nov 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van farah elmaghraby op 22 okt 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 – Redelijk

Kharthick

Reisde met familie
Positief: Netheid
Place was average at best.
3 nachten verbleven in oktober 2023
Reactie van farah elmaghraby op 17 okt 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

8/10 – Goed

Reem

Positief: Netheid, personeel en service
Negatief: Comfort kamer
We stayed at the Fairmont for 5 nights , the room is clean and the service is great however, the rooms are not sound proof and we couldn't sleep the first two nights because of the high music sounds from the club next to the hotel that stays high till 4 in the morning, we had to change the room the end of our stay .
5 nachten verbleven in oktober 2023
Reactie van farah elmaghraby op 17 okt 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service en voorzieningen
The property in general is well maintained and beautiful. However, the room furniture need an upgrade, they show their age and all beat up.
3 nachten verbleven in september 2023
Reactie van farah elmaghraby op 15 okt 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Sari

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Amazing
2 nachten verbleven in oktober 2023
Reactie van farah elmaghraby op 9 okt 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 – Redelijk

Hiroya

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
施設は綺麗だが、フロントが電話になかなか出ないし、ルームサービスのしくみもおかしい。 また泊まろうとは思わなかった。
2 nachten verbleven in september 2023
Reactie van farah elmaghraby op 3 okt 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

8/10 – Goed

Abdulrahman

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
They can do better by the name
It was good but could be better than that
1 nacht verbleven in september 2023
Reactie van farah elmaghraby op 1 okt 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is clean and the staff was very friendly and efficient.
2 nachten verbleven in september 2023
Reactie van farah elmaghraby op 25 sep 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was excellent..pure luxury
2 nachten verbleven in september 2023
Reactie van farah elmaghraby op 24 sep 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 – Goed

Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van farah elmaghraby op 21 sep 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

8/10 – Goed

Rudolph

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was beautiful, clean and all the staff we encountered were very friendly and kind. We had a birthday event at the hotel but they did not mention the list of restrictions until we were there. Be careful and ask question regarding music, hiring entertainment like saxophone player. Just ask all questions before booking an event or you may be very disappointed
6 nachten verbleven in september 2023
Reactie van farah elmaghraby op 18 sep 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 – Redelijk

Tina

Reisde met familie
Positief: Personeel en service, voorzieningen
Disappointing. We were given a smoking room even though we booked a non-smoking because there were none left. The smell was strong even inside the room. Also, we booked for 3 people through Expedia but it showed up as only 1 person when we arrived, which made the check in process slow. Otherwise, most of the staff were nice and food was good.
2 nachten verbleven in september 2023
Reactie van farah elmaghraby op 17 sep 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

10/10 – Uitstekend

Mohammad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van farah elmaghraby op 17 sep 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

6/10 – Redelijk

samer

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
all ok except staff didnt have much knowledge in lobby at check in at check out i was over charged by 75000 and 2 weeks now still waitting on refund
3 nachten verbleven in augustus 2023
Reactie van farah elmaghraby op 14 sep 2023
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team

6/10 – Redelijk

Edmond

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van farah elmaghraby op 10 sep 2023
Dear valued guest, Greetings from Fairmont Nile City! Thank you for taking the time to rate us. We very much appreciate your feedback, which is truly valuable to us.Best regards,Fairmont Nile City team

10/10 – Uitstekend

Mohamed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
2 nachten verbleven in augustus 2023
Reactie van farah elmaghraby op 30 aug 2023
Dear valued guest, Greetings from Fairmont Nile City! Thank you for taking the time to rate us. We very much appreciate your feedback, which is truly valuable to us.Best regards,Fairmont Nile City team

10/10 – Uitstekend

Metab

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Farah Elmaghraby op 15 aug 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team

10/10 – Uitstekend

Olivia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a welcome oasis after a long journey from the West coast of the U.S. Upon advanced request the hotel arranged round trip airport-hotel ground transportation. We were met at the airport and guided through seamlessly and effortlessly through security check points and customs. There was no waiting in line at all, and we were escorted to our waiting car. I should have requested the same service upon our return to the U.S., where we fended on our own at the airport (very chaotic, and a near miss of our return flight). There is an abundance of hotel staff who are professional, and most helpful. We were greeted with a cool welcoming drink and a staff member who checked us in, explained everything, and escorted us to our rooms. The room was quiet, with climate control, and conducive to rest; it had a view of the city. There was no desk area to use a laptop and if you plan to do serious work, forget it. There is a short runway up to the main entrance of the hotel which is always busy and crowded with over-parked cars. There are restaurants at the hotel. We included breakfast in our hotel stay. There were many nutritious food choices to appeal to an international clientele. For us, having a good breakfast lasted us the whole day through while we took in various tours of the city. Ground transportation is readily available. There is an unremarkable mall connected to the hotel. We should like to return to Egypt and will likely stay here again.
4 nachten verbleven in juli 2023
Reactie van Farah Elmaghraby op 2 aug 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to leave us such a beautiful review. We are glad to hear that you have enjoyed your stay with us as we strive to create memorable experiences.We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided.Looking forward to welcoming you back again in the near future!Best regards,Fairmont Nile City team