We reserved a room for the evening of the day the movers loaded us out of our Bridgewater, NJ home.We checked in at 9pm, sweaty, tired, messey and dirty. We apologized for the mess we were. The woman at the desk was kind and sympathetic. She asked which floor we preferred and when we said a quiet one, she gave us a room on the 3rd floor, away from the elevators and upgraded us to a suite! We were able to get some much needed Gatorade from the marketplace. Our room was spacious, clean, lovely. We really appreciated the provided toiletries in the shower, and the soft towels, sometimes hotel towels are scratchy. We cleaned up, had our drinks and drifted off in the very comfortable bed. Checkout options were also appreciated since we had a long drive after check-out, but the complimentary breakfast fueled us for the long drive to SC. We decided to not make the drive in one day since we were still sore and tired from the busy days of packing, moving and then cleaning, so it was wonderful to see an email with options and specials for booking another room along our route. This brief experience with Hyatt convinced us Hyatt hotels will be our first choice when traveling.
