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Beoordelingen van Fairfield Inn & Suites Boston Cambridge

3 out of 5
Fairfield Inn & Suites Boston Cambridge
215 Monsignor O'Brien Highway, Cambridge, MA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 599 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 286 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1002 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tom

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alles ok
Heel uitgebreid ontbijt Heel veel tapijt
2 nachten verbleven in februari 2018
Reactie van The Fairfield Inn and Suites Team op 22 feb 2018
Thank you so much for your feedback! We hope to see you again when your travels bring you to Cambridge.

8/10 – Goed

margriet, netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, good facilities
Nice hotel, no nonsense, excellent breakfast, fridge, microwave and coffee/tea maker on the room, fresh fruit, comfortable lounge, good location, 20 minutes walk to MIT
6 nachten verbleven in augustus 2017

8/10 – Goed

Christel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top
Goed hotel met de metro naar het centrum op een paar minuten. Goede WiFi, lekker ontbijt. Auto goed parkeren wel $40,00.
1 nacht verbleven in augustus 2017

10/10 – Uitstekend

Darla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van ms op 16 mei 2024
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean comfortable bed and great location
1 nacht verbleven in mei 2024
Reactie van ms op 13 mei 2024
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van ms op 25 mrt 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Chris

1 nacht verbleven in maart 2024
Reactie van ms op 15 apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Kerry

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at this property two separate times both for a three day period. The staff was attentive to my needs, and the hotel was very clean. The same people were working the front desk one one year to the other. The hotel is within walking distance to Publix transportation as well.
3 nachten verbleven in maart 2024
Reactie van ms op 14 mrt 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Thomas, Park City

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van ms op 12 mrt 2024
Thank you for staying with us. We appreciate your feedback

8/10 – Goed

Troy

2 nachten verbleven in januari 2023
Reactie van ms op 21 mrt 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Redelijk

JOHN

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Shea op 6 feb 2024
Dear John, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay here with us and we hope that you will give us another chance in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

10/10 – Uitstekend

Gwen

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to MIT
1 nacht verbleven in januari 2024
Reactie van Shea op 6 feb 2024
Dear Gwen, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and our location close to MIT met your needs! We hope that you will visit us again soon!

10/10 – Uitstekend

Leah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice hotel, clean and good location. This was my second time staying there and I’ll likely stay again in the future.
1 nacht verbleven in januari 2024
Reactie van Shea op 6 feb 2024
Dear Leah, Thank you for taking the time to review us! We are glad to hear you enjoyed our nice hotel and our location satisfied you! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn & Suites Boston Cambridge

10/10 – Uitstekend

Hung

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What i like: consistent Marriott standards of quality What i did not like: the $40 parking fee for on site parking. The level 2 charger for EV is nice, but there is only one!!!!
1 nacht verbleven in januari 2024
Reactie van Shea op 6 feb 2024
Dear Hung, Thank you for reviewing us! We are so pleased to hear you enjoyed your stay with us and our EV chargers met your needs! We look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Shea op 6 feb 2024
Dear Guest, Thank you for taking the time to share your review with us! We are glad to hear your expectations satisfied you as we look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

8/10 – Goed

Traci

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel in Nice Location
Great hotel in a great location! 5 minute walk to the Green Line. Several restaurants within walking distance. Highly recommend Sweet Touch Cafe for breakfast. The hotel is easy to get to, very clean and comfortable. The beds were amazing! The only negative is that the Green Line is right next to the hotel, so you will hear the trains loud and clear. We bought earplugs for sleep and all was okay. It would be nice if the hotel listed on its website, it's proximity to the Green Line and that you will hear the trains. Additionally, the hotel should let their customers know ahead of time if their booked room is on the same side of the hotel that the Green Line is located. Other than the loud trains going by, this hotel is a wonderful place to stay. Will definitely stay here again!
1 nacht verbleven in januari 2024
Reactie van Tommie op 7 feb 2024
Thank you Traci,Please accept my apology for my team not informing you of the train or offering you some complimentary ear plugs and a sleeping mask to help with relaxing and shutting out the train noise.I can assure you on your next stay, we will offer different options to meet you expectation.Please allow me to be your point of contact.Thank you and have a wonderful day,

6/10 – Redelijk

Michael

Reisde met familie
For Boston, the property was reasonably priced. The decor was really nice and the environment was also really nice. The breakfast was delicious. The staff was very friendly. It was conveniently located. Parking was good. The only complaint I had was that the beds were very uncomfortable and I wished I would’ve brought my own pillow. That along with the sound of the train made for a very difficult night of sleep.
1 nacht verbleven in januari 2024
Reactie van Tommie op 20 jan 2024
Hello Michael,Thank you share feedback on your recent stay. I have shared your comments about the pillows, we will address this issue with the manager and the company we purchase our pillows from.Thank you again and have a wonderful day.

10/10 – Uitstekend

naomi

1 nacht verbleven in januari 2024
Reactie van Shea op 6 feb 2024
Dear Naomi, Thank you for taking the time to review us! We are pleased to hear you were satisfied you! We hope that you will visit us again soon! Sincerely, Fairfield Inn & Suites Boston Cambridge

8/10 – Goed

Avani

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Shea op 11 jan 2024
Dear Avani, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

10/10 – Uitstekend

Sadie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to Charles Playhouse in Boston...
We decided to see the Blue Men Group in Boston, and wanted to be close but in a comfortable area. From check in to check out, the customer services was superb. Easy, fast and without wait.The team working during the weekend made us feel welcome and were very knowledgeable of the area. Great location safe and accessible to transportation and the nearby venues. We will be back.
1 nacht verbleven in januari 2024
Reactie van Shea op 11 jan 2024
Dear Sadie, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our location worked best for you! We look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

8/10 – Goed

Lauren

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Shea op 11 jan 2024
Dear Lauren, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay here with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

10/10 – Uitstekend

Cathy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was convenient to where we were going.
1 nacht verbleven in december 2023
Reactie van Shea op 11 jan 2024
Dear Cathy, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our location was convenient for you! We hope to see you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

8/10 – Goed

Melissa

Positief: Netheid
They could use a lounge/bar that is open in the evening but besides that, the place is great!
Reactie van Tommie op 7 feb 2024
Thank you for sharing comments on your recent stay at the Fairfield Inn Cambridge. I agree, it would be great to have my bar open on a nightly base, unfortunate finding staff has been very difficult, we are searching for the best ways to provide our guest with afternoon beverage to relax and enjoy the evening with.Thank you again and have a wonderful day,

8/10 – Goed

Troy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Improve quality of pillows
3 nachten verbleven in december 2023
Reactie van Shea op 20 dec 2023
Dear Troy, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge

6/10 – Redelijk

Jacqueline

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
I did not like that. In addition to our room price there was a $40 parking fee. Isn’t parking normally included in all hotels stays? And, There was no room in the parking lot, so we had to park in an adjacent lot with horrible lighting. In the event you are forced to park in this said lot, ask for an escort.
Reactie van Shea op 20 dec 2023
Dear Jacqueline, Thank you for taking the time to review us! We are sorry to hear you had this experience with us. We do our very best to ensure that each guest is satisfied with their stay! We hope that you will give us another chance in the near future so we can meet your expectations. Sincerely, Fairfield Inn & Suites Boston Cambridge

4/10 – Matig

David

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Did not like the breakfast crew lady who chased me down while i was on the phone to order me to put my dirty plate in the bin thatvwas never marked.
3 nachten verbleven in december 2023
Reactie van Tommie op 9 dec 2023
Good mornng,Thank you for taking the time to share with me your recent experience at the Fairfield Inn Cambridge.Please accept my apology for the way my team addressed you in an unprofessional manner. I can assure you that we will address this with the staff on how much we need to appreciate our guest and not disrespect them. Thank you again for sharing your feedback and we hope on your next visit to Boston, you will chose to stay at the Fairfield Inn Cambridge.Have a wonderful day,

10/10 – Uitstekend

Mary Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check in was easy and the room was clean and comfortable.
1 nacht verbleven in december 2023
Reactie van Tommie op 9 dec 2023
Thank you for selecting to stay with us.Please have a wonderful day,

10/10 – Uitstekend

Paige

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean, great staff! Over all great time
1 nacht verbleven in november 2023
Reactie van ms op 28 nov 2023
Thank you for staying with us. We appreciate your feedback

4/10 – Matig

Pauline

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
The room was not cleaned once during our 3 night stay. We were told it would be cleaned every two days. They had no towels and they could not give us towels because we arrived back late. Pails were filled. Very disappointing
3 nachten verbleven in november 2023
Reactie van ms op 28 nov 2023
Thank you for staying with us. We appreciate your feedback

8/10 – Goed

Antal

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for a quick 2 night stay
2 nachten verbleven in november 2023
Reactie van ms op 20 nov 2023
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

William

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay...all around fantastic experience Top noch breakfast buffet. Very perfesionall staff,helpfully and a attentive
1 nacht verbleven in november 2023
Reactie van ms op 19 nov 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hidden Gem
1 nacht verbleven in november 2023
Reactie van ms op 19 nov 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Jo-Anne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right near the train station and a 15 minute walk to a new mall. Very convenient, Rooms were clean and staff was welcoming
2 nachten verbleven in november 2023
Reactie van ms op 13 nov 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Markus

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel with clean large rooms and friendly staff. Good breakfast and in walking distance to central Boston.
2 nachten verbleven in oktober 2023
Reactie van ms op 6 nov 2023
Thank you for staying with us. We appreciate your feedback

8/10 – Goed

W H

Positief: Netheid, personeel en service
The staff was very nice. The room lacked space (closet walls, about 9 inches wide and had a ironing board in it), no, UBS outlets to charge the phone/iPad/etc.
3 nachten verbleven in oktober 2023
Reactie van ms op 2 nov 2023
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

Kevin, Saline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Greeted by the most cheerful gentleman. Got us checked in early, on the top floor and street side (as opposed to the train). Decent room and standard breakfast.
1 nacht verbleven in oktober 2023
Reactie van ms op 30 okt 2023
Thank you for staying with us. We appreciate your feedback

8/10 – Goed

nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van ms op 18 okt 2023
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was friendly
Reactie van ms op 12 okt 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Mary Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was so helful and courteous.
2 nachten verbleven in oktober 2023
Reactie van ms op 12 okt 2023
Thank you for staying with us. We appreciate your feedback.

4/10 – Matig

Ryoichi

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
最悪
コンディショナーが空でした。また、iPhoneの充電コネクタ盗まれました。２度と利用はしません。 スーパーマーケットが近いのが唯一の評価点です。
3 nachten verbleven in september 2023
Reactie van ms op 9 okt 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

jackie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van ms op 9 okt 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Kristina

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van ms op 9 okt 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Meghan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic place to stay
Great place to stay, they had a parking lot so we could leave the car and Uber around the city. Very clean and everyone was pleasant that we spoke to. Will stay there again.
1 nacht verbleven in september 2023
Reactie van ms op 9 okt 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time in hotel in Boston Area. And this HOTEL IS VERY CLEAN NEAT. RECOMMENDED FOR SHORT STAY.
1 nacht verbleven in september 2023
Reactie van ms op 2 okt 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Brandon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Would stay again
2 nachten verbleven in september 2023
Reactie van ms op 2 okt 2023
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Doig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van ms op 9 okt 2023
Thank you for staying with us. We appreciate your feedback.

8/10 – Goed

Lorna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Area is close proximity to everything. The only thing is, the metro is so loud when it passes thru the hotel especially at night.
5 nachten verbleven in september 2023
Reactie van ms op 27 sep 2023
Thank you for staying with us. We appreciate your feedback

4/10 – Matig

Amber

1 nacht verbleven in september 2023
Reactie van ms op 27 sep 2023
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

Nichole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van ms op 27 sep 2023
Thank you for staying with us. We appreciate your feedback

4/10 – Matig

Simon

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van ms op 25 sep 2023
Thank you for staying with us. We appreciate your feedback.