Hotels in de buurt van Bon Secours Heart Institute at Reynolds Crossing (Richmond)

'Everything was great!'

'This was easy to get to and had everything I needed for a perfect stay! '

'AC was leaking water. Reported to front desk and we were promised a different room because tech couldn’t fix it. Left for an appointment and when we returned, another staff at the front desk didn’t believe us when we asked for a different room. She went to the room and confirmed it was leaking but said there was no availability. She then contacted the staff from the previous shift and confirmed everything. Finally found another room. It was a frustrating experience and made us feel we were...

'The gym was ok, there were no free weights and it could use a good cleaning. There were no towels available and I don't think a staff member has been in there for a long time. The staff member at the front desk was not very personable. I booked the room in part because the hotel has a pool but when I arrived they told me it wasn't open. I wish I had known that beforehand, that information should be advertised. '

'The staff were nice, but the rooms were not ready at check-in time so there was a significant wait, there were a number of people in the lobby waiting. Some said they had been waiting in excess of an hour for a ready room. And, while I didn't really need it, the stove did not work in my room and I heard other guests share that their kitchen appliances did not work either.'

'We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future.'

'Nice room but older appliances and stove oven was questionable… clean room and lots of space '

'Ok'

'I really don’t know what people are complaining about. It’s an older building, but the room was updated and very clean (see photos). The bad was comfortable. The man at check-in was polite. Breakfast was minimal, but fine (as described, anyway). I would stay here again. '

'Ok '

'Property is old and not in the best condition. It was clean but dingy. The beds were soft but squeaky and dipped towards the middle. Hot water ran out during shower. Wifi was very spotty/slow. Front desk staff was friendly.'

'Clean spacious bedroom with a large bathroom. The AC was great and kept the room comfortable. The Gym was okay. I just used 1 of the treadmills. It had 4 pieces of equipment. The Staff was great and the location was perfectly in the city of Richmond '

'Parking not secure. Paid a 50 dollar fee for what I do not know. This hotel needs a lot of work. Felt unsafe for the first time traveling alone.'

' 👍🍎🍳 sonik BREW'

'Booked room, get there and the staff didnt know who was in what room or what was goin on. In the end there were no rooms avaliable, wasted my time.'

'Horrible, molds in bath and on showercurtain. Dirty carpet. Pieces broken off from furniture and fridge. Bedlamp short connected. On booking higher rating but surely must be manipulated. Booked with breakfast, no breakfast only coffee lighter than tea. Bad smell and very old ac. Never Super 8 for me again because of this experience. Total rip off, no refund, don't book!'