Hotels in de buurt van Robins Center (Richmond)

'Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment'

'Room was clean ac worked great housekeeping were on point and friendly front desk was helpful'

'Don’t go to this hotel; find somewhere else to stay, please. You have to pay for parking while staying there, and when I arrived, the room didn’t have a remote control for the TV. The staff had to come back to my room several times for about 30 minutes to change the channel on the TV. Then, on the remote, it said Netflix, but you can’t watch it because they were in the process of switching it over. I won’t be going back there; I woke up this morning to find charges on my account. SMH."'

'Great breakfast.'

'Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.'

'When I pulled up to the entrance, I saw a lady arriving with a bag of food. I thought nothing of it. When I went to the check-in desk, there was no attendant. I called out, looked around, and in the dining area--no one responded. I thought this is weird, so I waited, and after about ten minutes, the lady I watched entering the lobby with a bag of food was actually the customer service attendant. I'm guessing she left to get food or had someone deliver food to her in the parking lot. She...

'The room was pretty clean, but was lacking a shower curtain which we had to call down for. The lack of some sort of blanket or comforter was a bit off-putting for sleep as well. I also think that there their breakfast area was wanting in space.'

'Management did the right thing by granting a full, hassle-free refund at checkout, but this hotel requires a major overhaul. Our stay began with a broken AC, forcing a room transfer at 2:00 AM. The replacement room was in poor repair with broken lighting, and worst of all, the mattress and pillows were heavily and severely stained. Hospitality was severely lacking. A staff member named Carol forced guests out of the atrium common space before posted closing hours so she could leave early...

'During my one-week stay I had several problems with my key access to my room. I paid ahead of time for the full week my room access card would not work on at least 5 occasions. Each time I had to go to the office to have my keycard "fixed", and had to wait in line behind other guests who were signing in to even talk to the counter person. The Motel seems to be understaffed. Having said that, the room was clean,; and otherwise adequate for my needs. My phone didn't work for my entire stay, I was...

'Upon arrival, the upkeep in of the external, the properties is questionable.'

'My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine.'

'Parking was a challenge on the first night of my stay. The door was missing the battery cover to the lock on my room door. The property is not kept up very well'

'Staff was dusgusting. Didnt hsbe our room ready at 4 pm and saud they were going to get one ready. 39 minutes later no update on room. No place to sit in lobby to wait. So went out to dinner. When we came back they said rhey had no rrom avaiäable and cancelled our ressrvation. Would not stsy there if they paid me.'

'The room was not clean. There were still fingerprints and food on the microwave. The stove top did not work, and I found hairs in my bed when I pulled the covers back. The only plus was the dual showerhead.'

'The staff was very nice. Breakfast had a good selection. Located near many restaurants, but very quiet.'

'Clean room'

'Horrible, molds in bath and on showercurtain. Dirty carpet. Pieces broken off from furniture and fridge. Bedlamp short connected. On booking higher rating but surely must be manipulated. Booked with breakfast, no breakfast only coffee lighter than tea. Bad smell and very old ac. Never Super 8 for me again because of this experience. Total rip off, no refund, don't book!'