Kastelen in Blue Mountain Village

'Kids had fun in the pool. Blinking smoke detector in the room at night was really bright and a bit annoying. Otherwise good for sleeping- nice and dark with the dark out blinds '

'Arrival found door code would not work. Had to call 3 phone numbers to get a person. Fridge was not cleaned, little hairs around the sink vanity, no hot water in the shower, no added deadbolt inside the room which inly mattered because i had a guy knock loudly on my door every night. No room cleaning by any staff. No staff on the premise. Windows were not locked. Tv only had paid options to buy programs or movies; nothing free to watch. '

'Yes'

'Great pool, wonderful staff who are so friendly and helpful!'

'Staff here are very nice. The place is pretty clean. It meets our expectations. '

'It was good for what it was '

'Such a lovely stay in a modern/historic hotel right in the middle of Collingwood. Highly recommend.'

'No doubt the property could use a reno - but for the price point, it was a perfectly good stay. The room and bed appeared clean, the shower ran hot, and the internet was smooth. The staff were also friendly. Would be happy to stay here again so long as the price remains positioned where it is. Couple things to be aware of - the bed was a little short for my 6' 2" frame so my ankles were hanging over the end. Bear in mind if you're a taller individual. Also, the road noise is quite pronounced if...

'Room was nice clean and fine. The auto door code thing never worked, and when I asked for the code or keys they almost seemed annoyed. Saying that the send it and I didn't get any info or messages. Also the couch in the room was a tiny chair. And the walls didn't have much sound insulation better the rooms. '