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'The staff were great!'

'Great experience, room was really well designed'

'いつも綺麗で良い部屋です'

'Everything in this Yoko hotel was great and perfect, except, breakfast time: only till 9 am !! Never seen such timing in my life !! Staff is great but should be more human...more friendly..'

'Het hotel was prima, met uitzicht op de bergen van Ha Long Bay, echter voor de deur (overkant weg) zeer grote bouwput, waar 24/7 wordt gewerkt. Jammer voor het hotel, ze kunnen er natuurlijk niets aan doen. Dicht in de buurt van leuk pretpark voor kinderen. Personeel is zeer vriendelijk en behulpzaam, kan door de grootte van het hotel echter niet altijd attent zijn. Prima, luxe ontbijtbuffet. Mooie kamers ook erg luxe. Hotel is niet erg professioneel in het boeken van dagtouren. Veel te duur,...

'Beautiful property Friendly staff'

'Paddington Hotel is een prachtig Hotel. We kregen van Chloe, de receptie manager, een upgrade naar een prachtige kamer met grote zit. De hotelkamer was geweldig met schitterend uitzicht over strand zee en bergen. Chloe heeft ons in alles geholpen als een boottocht en al onze vragen. Mijn partner was jarig en zij heeft mij geholpen met het bestellen van bloemen en we kregen van haar een leuk cadeautje. Tevens Heeft zij het mooi op de kamer laten zetten. Ons verblijf was echt een droom die we...

'Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After...

'Room was spotless, everything was great. Staff is very nice. '

'Staff was very nice and helpful. Allowed us to check in early and helped with transportation. Definitely would stay there again.'

'This is a great hotel with amazingly attentive and kind staff who are happy to assist you with everything, a wonderfully comfortable bed and a very spacious and super clean room. We also booked the Ha Long bay cruise with Paradise group and it was perfect. They put a lot of effort in providing high quality food, which we could experience at the breakfast buffet, during the cruise and at the nearby restaurants which are part of Paradise group. The only things that could maybe improve, are the...

'Decent hotel, but very chinese oriented. A bit away from the centre. Superb service from Tina at the restaurant, also with very good food. Rooms well mainained and felt homely'

'I had a wonderful stay here. Great hotel, good location but the best was the wonderful staff who helped me a lot. For example after my checkin they where still able to get me in a really short period on a boat tour for the same Day. But they also give a lot of information and arranged my transfers. Great stay and will definitely come back next time.'

'No comment '

'Sehr edel. Tolle Angestellte'