Kies je hotel in Kent County

'The hotel was pretty clean. It was very expensive for one night, I paid $420. I chose this hotel because it had a hot tub for my kids and upon arrival the hot tub was down and under maintenance for an undetermined amount of time. I really wish this would’ve been disclosed to me prior to me paying this much for an overnight stay. I would’ve chosen a different /less expensive hotel. When we asked for extra blankets and pillows, they said that they ran out, then they said “never mind, you got lucky...

'The staff was very helpful and the hotel was in overall great condition. Breakfast was nice and had a lot of different options. Room was a good size and clean.'

'This is an amazing hotel. An absolute gem. We cannot wait to return and really explore the property.'

'Staff was very helpful answering questions and advising of the hotel amenities. Hotel is well kept, looks brand new. Conveniently located, and free parking!'

'Location was good. Ample parking and staff was very nice.'

'This is my favorite place to stay when I come to Grand Rapids!!'

'Rooms very nice, staff was excellent and loved the roof top bar'

'This is a nice clean hotel. The staff is friendly and helpful. We stayed 3 days here. My favorite thing and one that is hard to find is the pool goes to 8ft deep! I was so happy to be able swim in deep water! The water was clean and not super chlorinated. It was also a great temperature. They do need to take down their hot tub signs though. They dont have one anymore.'

'Room was clean, breakfast was good (keep in mind 6am-9am for weekdays), self park was good. You can hear foot steps above your suite. '

'Everything'

'Good'

'I booked this hotel many weeks in advance for a concert and had confirmation emails. Upon arrival, front desk couldn’t locate my reservation, using all the information possible. I was then told that they had rooms available, almost $100 more per night than my booking, but that I had to wait until 4pm to try and secure one as a walk-in customer. I’m sure this is all hotel policy, but it was a little ridiculous as I had all the confirmation details and was on-site. While it would have “only”...

'Excellent hotel. I will always recommend staying here.'

'The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!'

'We stayed here to save time to get to the airport. The entire property was in good condition. Hotel was very peaceful too. Bed was comfortable. And room was cozy and very clean.'

'Would definitely stay again, very clean. All the staff was so nice and helpful. Such a perfect location.'

'I enjoyed my stay. The room was clean. The staff were helpful and friendly. The breakfast was okay. The air conditioning was a bit noisy. I would stay there again.'

'Very good breakfast. Very quiet rooms. Friendly staff'