Kies je hotel in Essex County

'First we called to the hotel to let them know that we would check in around 11 PM. She was rude because she could not find my reservation and told me 3 times that I had no reservation. After checking it for the third time she saw my reservation and just said: Okay, noted. Then we came to the hotel. The receptionist didn’t welcomed us properly. She didn’t give us any information about roomservice, room cleaning, and other information we needed to know. However her co-worker treated other...

'Hotel was already know to us and knew hotel is old and not more than 3 Stars but close to the location we needed to be in Newark. We arrived midnight and got an upgrade which was highly appreciated. '

'Personell'

'- propere kamer - personeel zeer vriendelijk - locatie groot minpunt als je vaak naar centrum New York gaat'

'Overall good, large room, excellent bed'

'Breakfast was terrible. Dried out egg sandwiches, cereal and not much else. 1 out of 10'

'My stay was not the best. I asked twice about getting my room cleaned and new towels and it never happened. Then to be told you must asked for it to be done before 10am each day. My sister was on the 9th floor and had a clean room each day. The midnight staff are tired and attiutudial. Front desk is a customer service position. Getting avoid with the guest over questions is unacceptable. Sorry to say I do not think I will be returning again.'

'Franchement j'ai subi une mauvaise expérience .le personnel est horrible j'ai passé une mauvaise expérience ...je ne recommande a personne car. Le jour de mon arrivée l'hôtel a refusé l enregistrement car mon vol a été annulé malgré il été informé de la situation .,la chambre attribué ' était la bonne en plus de ça j ai dû changer de la chambre. La nouvelle chambre été sale j'ai signalé a la réception mais rien n a été faite...les produits d hygiène le papier toilettes il y avais pas j ai...

'Ok'

'The place looks sketchy on the outside and the interior could use some work. Also towels/soap/etc should be somewhat provided or at least try to have a couple just in case to accommodate people that dont have those items readily available. Staff was amazing Ahmed helped me get situated when no one else was answering so I really appreciate him helping me get set up cuz it was kinda confusing getting in the rooms/home.'

'WE WOULD STAY HERE AGAIN! GREAT AND HELPFUL STAFF'

'The parking lot was overflow for the airport so it was near impossible to park. There were people smoking drinking and partying in the parking lot. It smelt terrible, rooms and hotel were very dirty. Very loud and could not sleep.'

'Nice to stay over before a cruise'

'We wouldn’t get the room with breakfast again. The food itself wasn’t bad but getting it was difficult. While it is freshly cooked, it took over 20 minutes for someone just to show up to take our order. The menu is very limited as well and there is only regular coffee, no decaf option. The room itself was clean and well maintained but without a dresser while there would be plenty of space for one. Noise complaints were addressed by the staff timely and oversights corrected promptly.'

'the area is so unsafe i didn't even park my car'

'We stayed at the hotel last week. Despite previous reviews, we experienced our stay as very pleasant, both the hotel and the surroundings met our expectations. The hotel is a great base for the Prudential Center and for NYC!'