Kastelen in Bedford

'We wrote to the hotel to give them a chance to discuss our problem, no response. Breakfast was part of our deal, we sat down ordered it, we were not told at any stage there would be a long wait, after an hour we asked, then told a delay, asked how long the server did not come back, people before us still waiting, it could have been another 30 minutes making it at least 1 and a half hours, we were running late as had family commitments, so we had to leave. No one seemed to be in charge or...

'Goed'

'Was a good place to stay, for the price it was clean & tidy, had the bar downstairs and the indian on site. Great location and the staff where great.'

'Disappointing. On arrival to the room, there was a distinct musty smell. Not pleasant and still present after opening the windows. No WiFi in the room. Breakfast was almost non existent. For a pub/hotel that promotes its food service and quality, a couple of boxes of cereal and a few miniature pastries was not what was expected or advised. A cooked choice would be expected (and was advertised)'

'They have ac on the rooms where you can change the temperatures. The restaurants around are also great and if you need to use transportation I recommend using A1 Taxi for budget transportation. Overall the workers are nice and if you ever need anything they will help with open arms!'

'Room was dirty , hairs in the bedroom and bathroom .'

'The room was clean, the food excellent and the staff were very helpful and friendly.'