Hôtel près de Stade Arrowhead (Kansas City)

« L’hôtel est à une distance de marche du Arrowhead et Kaufman center donc pratique pour les games mais loin de tout autrement. Les chambres sont propres mais les lits étaient désuets donc inconfortables. Le personnel était courtois mais personne n’est venu faire la chambre durant nos 3 nuits de séjour malgré l’enseigne à notre porte requérant un ménage. Le déjeuner était très varié. »

« The property needs to be renovated, very out dated. Plumbing work is needed, Staff is very nice but can only use the resources they have to make a pleasant stay for their guest. »

« C'est délabré, vétuste »

« The hotel was in a convenient location to downtown. They were in the midst of renovations, but did a great job of protecting guests from that. The breakfast could have been a little more varied, but it was unique to have a bagel bar (if I’m remembering correctly). »

« Nous sommes restées que 30 minutes, le temps d'essayer de trouver une solution aux centaines de mouches dans la chambre et de demander un remboursement total. L'hôtel n'était pas un endroit sécuritaire pour 2 femmes début trentaine, dans un secteur plus défavorisé de kansas city (independence). Le personnel de l'hôtel l'a bien compris et n'a eu aucun problème à nous rembourser la totalité des frais. »

« Not clean at all and a lot of work to make it acceptable »

« The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice. »

« This was affordable for a single night. The front desk and housekeeping staff were very sweet. It's an older facility and the room had fresh paint, clean sheets and a comfortable bed. However. It also houses longer term "residents". There was a distinct skunky smell at both entrances and too many people "hanging out" for my comfort zone.... »

« The room was spacious but the bedding is old and have tears on it. There were toilet paper in there as the property managers appeared to hoard it and give it to you only when you ask for it. An older lady came down to get toilet papers when I was about to check in and I had to do the same. Contrary to what was advertised, the room does not have a microwave and fridge. They brought a small fridge after I asked for it. There were no tissue paper though they have a placeholder for it. The bathroom...

« Nice »

« I would not recommend this property »

« The woman at the front desk was distracted by her phone and delayed the check in process. We were sent to a room on the 3rd floor where there was an empty mount where the tv should be. We returned to the desk to ask for another and were given a room on the second floor. Upon turning on the AC, the room immediately smelled of urine. Went back to the desk, mind you this all happened within 20 minutes to check out and get a refund. Another couple was doing the Same. STAY SOMEWHERE ELSE. »

« Cotisation très bruyante grosse réparation à prévoir »

« The staff was poor at best didn’t have time to answer questions. The rooms were disgusting transients all over the property wouldn’t recommend it. »

« If you're not a fan of the smell of weed, you'll probably not be too happy here. Everywhere smells like weed. I didn't care that much because I was gone 14 hours a day, but a family with kids might care. The staff is nice. I won't publicly name three outstanding staff, but K and B are just the best people. You know who you are, and thank you for being a bright spot at the end of the end. The air conditioner was broken in my room. To their credit, a maintenance person was up to have a look at it...

« The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around... »