This was one of the worst sleeps in a hotel I have ever had. The pillows were so flat and small, it felt like my head was just on the mattress. The knob in the shower made a bath almost impossible without hitting your head with it being on the opposite side from the faucet.
Property is pretty new. Rooms were nice and quiet. Breakfast is offered every morning. Staff is hit and miss on friendliness. Check-in team member was nice and informative. Check-out team member acted as if I was a bother.
This is a very nice, apparently new hotel. (smells new anyway) The rooms are clean and spaciousâmine included a refrigerator and microwave, which was a great convenience. The only downsides were that the bed was a bit too firm for my taste, and the location is somewhat isolated, with just a few fast-food options across the street. That said, I would definitely stay here again and would recommend it to others!
Very nice stay. It was clean and well-kept. We stayed here to attend a concert at the Starlight Theatre and it was a quick and easy trip.
Would recommend and stay here again.
Very clean, felt safe for being in a city, we are a little bit country, staff was so friendly! Anytime we go back to Kansas City we will be staying here. We would come back for the staff alone, everyone said hi amd smiled and even joked with out son. Very enjoyable stay and very clean, nice room.
No one around to clean up after soccer kids at breakfast, or replace food they cleaned out. Tables were messy, sticky. Pillows in room were horribly flat. Had lots of of family for a celebration and everyone complained about the pillows. Played cards in the lobby and the phone at the front desk rang constantly, no one around to answer it or take a message. Lots of people waiting at desk at times. Same at breakfast, lots of people lined up to check out, no one at the desk.
The registration hostesses on friday afternoon were not friendly or welcoming. They both acted as if our showing up to check in was an inconvience to them.
After that first encounter, hotel staff seemed more welcoming.
This appears to be a newer property. Itâs surrounded on 3 sides by fields. The area is being developed. Wasnât offered or told how to get housekeeping services on a 2 night stay.
We arrived very late, during a rainstorm after traveling for 10 hours moving across the country. The staff member that checked me in, was very friendly and helpful. The hotel was immaculate and the room was just as nice. We were just so happy to arrive, relax, and rest.
We were taken aback by a member of our party being told there was a $30 fee for her to check in before 3pm even a room was clean and available. This should be posted for awareness.