Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Değerli Misafirimiz,Öncelikle tatilinizi otelimizde geçirmeyi tercih ettiğiniz ve bizleri daima daha iyi olmaya teşvik eden değerli görüşlerinizi paylaştığınız için teşekkür ederiz.Tesisimizde bulunan farklı olanaklarımız ve kaliteli hizmetimiz ile harika geçen konaklamanıza katkıda bulunmuş olmaktan mutluluk duyuyoruz.Saygılarımızla,Swandor Topkapı Palace Yönetimi

Dear Guest,We would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at Swandor Group hotels.With Love and Regards,Swandor Topkapı Palace Management

Dear Guest,First of all, thank you for taking the time to write a comment about our hotel. Any feedback regarding our facility will shed light on the work we do on behalf of our service quality and is extremely important to us. We would like to inform you that your satisfaction you have expressed here has been shared with the relevant departments and senior management. In particular, your satisfaction with the service of our teammates has been shared with our entire team. The comments of our valued guests are our most important source of motivation in this sector in which we work passionately. Dear guest, cleaning is one of the most important issues for us and routine cleaning is carried out in every area of the hotel and in the rooms and utmost attention is paid to hygiene. Our staff are friends who always work and provide service focused on guest satisfaction, because guest satisfaction is important to us and accordingly, the service continues without any interruption. We present it for your information and wish you well-being.We would like to state that we will always be pleased to welcome you again in our facilities where we focus on perfecting all our services by shaping them with the comments of our valued guests.Regards,Swandor Topkapı Palace Management

Dear Guest,First of all, we would like to thank you for choosing to spend your holiday in our hotel and for sharing your valuable opinions that always encourage us to be better. We are happy to have contributed to your wonderful stay with our different facilities and quality service in our facility. We would be pleased to welcome you again at the Swandor Group hotels.Best Regards,Swandor Topkapi Palace Management

Dear Guest,First of all, we would like to thank you for staying at Swandor Hotels & Resorts - Topkapi Palace and for taking the time to share your experiences with us. Your feedback is very important to continue improving our services.Regarding your feedback on the taxi service, we would like to clarify that these facilities are independently operated and not under our management. However, we are very sorry for the inconvenience this may have caused you and your feedback is important to us.Thank you once again for your valuable feedback. We hope to welcome you again in the future for a smoother experience.Best Regards, Swandor Hotels & Resorts - Topkapi Palace Management

Dear Guest ,We are sorry to read your comments about our facility. Your business is not a facility that provides service as you mentioned and deserves these negative comments. We regret to state that most of the issues you have mentioned are far from reality and have to be proved.Your comments that do not have good intentions and contradict themselves too much are unreal and unfounded.Best Regards,Swandor Topkapi Palace Management

Değerli Misafirimiz,Öncelikle tatilinizi otelimizde geçirmeyi tercih ettiğiniz ve bizleri daima daha iyi olmaya teşvik eden değerli görüşlerinizi paylaştığınız için teşekkür ederiz.Tesisimizde bulunan farklı olanaklarımız ve kaliteli hizmetimiz ile harika geçen konaklamanıza katkıda bulunmuş olmaktan mutluluk duyuyoruz.Saygılarımızla,Swandor Topkapı Palace Yönetimi

Değerli Misafirimiz,Öncelikle zaman ayırıp otelimiz hakkında yorum yazdığınız için teşekkür ederiz. Tesisimiz ile ilgili yapılan her türlü geri dönüş bizim hizmet kalitemiz adına yaptigimiz çalışmalara ışık tutacak olup bizim için son derece önem taşımaktadır Burada belirtmiş olduğunuz memnuniyetlerinizi ilgili departmanlar ve üst yönetim ile paylaşıldığının bilgisini vermek isteriz. Özellikle ekip arkadaşlarımızın hizmetinden memnuniyetiniz tüm ekibimizle paylaşılmıştır. Severek çalıştığımız bu sektörde siz değerli misafirlerimizin yorumları bizlerin en önemli motivasyon kaynağıdır.Tüm hizmetlerimizi siz değerli misafirlerimizin yorumlarıyla şekillendirerek mükemmele taşımaya odaklandığımız tesislerimizde sizleri yeniden ağırlamaktan her zaman memnuniyet duyacağımızı belirtmek isteriz.Saygılarımızla,Swandor Topkapı Palace Yönetimi

Sayın MisafirimizÖncelikle Swandor Hotels & Resorts Topkapı Palace'ı tercih ettiğiniz için teşekkür ederiz. Otelimiz hakkındaki yorumlarınız çok önemlidir ve hizmet kalitemizi sürekli geliştirmemize yardımcı olmaktadır.Değerli misafirlerimiz ne gibi sıkıntı ile karşılaştığınızı bize tesisteyken iletseydiniz biz misafirlerimize anında yardımcı olurduk yinede burdan paylaşabilirsiniz . Anlayışınız için teşekkür ederiz. Sizleri Swandor Hotels & Resorts otellerimizden birinde ağırlamaktan her zaman memnuniyet duyacağımızı hatırlatmak isteriz.Saygılarımızla,Swandor Topkapı Sarayı Yönetimi

Değerli Misafirimiz,Öncelikle zaman ayırıp otelimiz hakkında yorum yazdığınız için teşekkür ederiz. Tesisimiz ile ilgili yapılan her türlü geri dönüş bizim hizmet kalitemiz adına yaptigimiz çalışmalara ışık tutacak olup bizim için son derece önem taşımaktadır Burada belirtmiş olduğunuz memnuniyetlerinizi ilgili departmanlar ve üst yönetim ile paylaşıldığının bilgisini vermek isteriz. Özellikle ekip arkadaşlarımızın hizmetinden memnuniyetiniz tüm ekibimizle paylaşılmıştır. Severek çalıştığımız bu sektörde siz değerli misafirlerimizin yorumları bizlerin en önemli motivasyon kaynağıdır.Tüm hizmetlerimizi siz değerli misafirlerimizin yorumlarıyla şekillendirerek mükemmele taşımaya odaklandığımız tesislerimizde sizleri yeniden ağırlamaktan her zaman memnuniyet duyacağımızı belirtmek isteriz.Saygılarımızla,Swandor Topkapı Palace Yönetimi

Dear Guest, First of all, we would like to thank you on behalf of the Swandor Hotels & Resort Topkapı Palace family for your comments. We would like to inform you that the views you have expressed here are shared with the relevant departments and senior management. It is very pleasing for us, who always adopt the principle of maximum guest comfort with superior service understanding, to hear that you had a nice holiday in general. We would like to remind you that our team is always at your service for the maximum comfort of our valued guests. We will always be pleased to welcome you again in our hotels! Best Regards, Guest Relations Department

Değerli Misafirimiz Öncelikle Swandor Hotels & Resorts Topkapı Palace ailesini tercih ettiğiniz teşekkür ederiz. Konaklamanız süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğimize çok sevindik. Başta yönetimimiz olmak üzere tüm takım arkadaşlarımızın ana hedefi misafirlerimizin ihtiyaç ve beklentilerini doğru analiz ederek ve sürekli yenilenerek hizmet kalitemizi arttırmak, misafir memnuniyetini sağlamak ve sürekli kılmaktır. Desteğinizin bizim için çok önemli olduğunu belirtir, sizi en kısa zamanda tekrar otelimizde ağırlamaktan mutluluk ve onur duyarız. Saygılarımızla, Misafir İlişkileri

Dear Guest, Thank you for sharing your thoughts about your stay with us. The feedback of our guests contributes to the development of our hotel, allowing us to serve you better. In this sense, every feedback is a clue and inspiration for us. We were very happy to learn that you are satisfied with the services of our hotel. Best Regards

Dear Guest, First of all, we would like to thank Swandor Hotels & Resort Topkapı Palace family for your feedback. Thank you very much for taking the time to share your experiences with us and other holiday lovers. Such good notifications from you motivate us to do better works. Our aim is to make every guest staying at our hotel feel the difference of Swandor Hotels and leave our hotel with good memories. We will always welcome you again in our hotels! Kind Regars, Mustafa KARABABA Guest Relations Manager

Dear guest On the behalf of Swandor Hotels & Resorts we would like to express our gratitude for sharing the review of our guest. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Group hotels, where we focus on perfection by shaping all our services according to the feedback of our valued guests. Kind regards,

Dear Guest, first of all I would like to apologize for responding you in Englisch, but unfortunately I cannot speak Dutch. Thank you very much for rating our hotel with four Expedia stars. We are happy to see that you have had a good time with us. Looking forward to welcome you back very soon for another nice holiday. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels

Dear Mr. Umit, first of all I would like to apologize for responding you in English, but unfortuately I cannot speak Dutch. Thank you very much for you nice comments about our foods offer, the animation, the different Restaurants and our staff. It was a big pleasure for us to serve you and we hope that you will come back for another nice time. Best Regards Rebekka Brehm Customer Relations Manager World of Wonders Resort Hotels

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest ,While we aim to offer you better service every day with our guest satisfaction-oriented service approach, our professional team, each of whom is professional in their own fields, strives to create the most memorable and pleasing holiday experience possible for our guests. We are very happy and motivated to hear that we were able to achieve this. We would also like to thank you for your positive evaluations by taking your valuable time. We would like to state that we will always be pleased to welcome you again in our hotels within Swandor, where we focus on bringing all our services to perfection by shaping them with the comments of our valued guests. Best Regards,Swandor Topkapi Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Lieber Gast Zunächst einmal möchten wir uns bei Ihnen bedanken, dass Sie Ihren Urlaub in unserem Hotel verbracht haben und dass Sie uns Ihre wertvolle Meinung mitgeteilt haben, die uns immer dazu anregt, besser zu werden. Wir freuen uns, dass wir mit unseren verschiedenen Einrichtungen und unserem Qualitätsservice zu Ihrem wunderbaren Aufenthalt beigetragen haben. Wir freuen uns darauf, Sie wieder in den Hotels der Swandor-Gruppe begrüßen zu dürfen. Liebe und beste Grüße, Swandor Topkapi Palace Geschäftsführung

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guests Thank you for taking the time to share your experience at Swandor Hotels & Resorts - Topkapı Palace. We are thrilled to hear that you thoroughly enjoyed our spacious resort, the variety of pools and bars and our well-organised entertainment programmes. We are also delighted that our friendly and attentive staff and the variety of food at our buffet and beach café contributed positively to your stay.Regarding your feedback about the taxi service, we would like to clarify that these facilities are independently operated and not under our management. However, we are very sorry for any inconvenience this may have caused you and your feedback is important to us. We will pass your comments on to the relevant service providers and encourage them to ensure that their prices are fair and transparent.Thank you once again for your valuable feedback. We hope to welcome you back in the future for a smoother experience.Yours sincerely,Swandor Hotels & Resorts - Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Değerli misafirimiz,Öncelikle tarafımıza iletmiş olduğunuz görüşleriniz için Swandor Hotels&Resort Topkapı Palace ailesi adına teşekkür ediyoruz.Zaman ayırarak deneyimlerinizi bizlerle ve diğer tatil severlerle paylaştığınız için çok teşekkür ediyoruz. Sizlerden gelen bu denli güzel bildirimler, bizleri daha güzel işler çıkarmak için motive etmektedir.Amacımız otelimizde konaklayan her bir misafirimizin Swandor Hotels farkını hissetmesi ve otelimizden güzel hatıralarla ayrılmasıdır.Otellerimizde sizleri yeniden ağırlamaktan her zaman memnuniyet duyacağız!SaygılarımızlaSwandor Topkapı Palace Yönetimi

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,Thank you for your feedback.If you had mentioned in the comment why you gave the score you gave, we could have given you information or satisfaction. We are curious about how you misinformed our guests about our facility in different ways and what you based your rating on. In this context, we would like to state that we do not compromise on the service quality that our guests are accustomed to. All kinds of services that we undertake to provide in our hotel concept continue without any reduction.We would like to take this opportunity to state that if we have the chance to host you again, we will eliminate the misunderstandings we have experienced and the situations and events that you evaluate negatively.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Lieber Gast,Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich entschieden haben, Ihren Urlaub in unserem Hotel zu verbringen, und dass Sie Ihre wertvollen Meinungen geteilt haben, die uns immer dazu ermutigen, besser zu werden. Wir freuen uns, mit unseren verschiedenen Einrichtungen und unserem hochwertigen Service in unserer Einrichtung zu Ihrem wundervollen Aufenthalt beigetragen zu haben. Wir würden uns freuen, Sie wieder in den Hotels der Swandor Group begrüßen zu dürfen.Mit Liebe und Grüßen,

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Dear Guest,Thank you for your feedback.To clarify, we respect your past holiday experiences and statements. However, you accuse us in your statements, and when you do this, you act only with your feelings without any basis.All our staff are experienced and experts in their fields. They do their jobs with love and dedication. It is recorded that we did not agree with the statement that our room was not cleaned, that when we checked our records, the do not disturb light was on and that it was cleaned on other days.Our facility is planned by taking into account the situations you have stated in your declaration. Indoor/outdoor area definitions, status and quotas of event areas have been clearly explained to all our guests who want to make a reservation at our facility during this period. This information is clearly expressed in all channels where information about our facility can be obtained, including the channel through which you purchased it.We keep you informed and wish you a good day.

Dear Guest,First of all we would like to express our gratitude for your choice of Swandor Hotels & Resorts Topkapi Palace. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Hotels & Resorts.Best Regards,Swandor Topkapı Palace Management

Lieber Gast,Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich entschieden haben, Ihren Urlaub in unserem Hotel zu verbringen, und dass Sie Ihre wertvollen Meinungen geteilt haben, die uns immer dazu ermutigen, besser zu werden.Wir freuen uns, mit unseren verschiedenen Einrichtungen und unserem hochwertigen Service in unserer Einrichtung zu Ihrem wundervollen Aufenthalt beigetragen zu haben.Grüße,