Fiji: Romantische vakanties

Goed verblijf gehad bij The Pearl. Internet lag er uit toen we incheckten waardoor ze op dat moment geen kamersleutels konden uitgeven. De competene en gastvrije dame achter de balie had snel een work around gevonden + had meteen een spa afspraak voor ons geregeld. Spa medewerkers waren zeer gastvrij en masseerden goed. Blij dat we op zo'n korte termijn terecht konden. Kamer was ruim, schoon en modern. Lekker groot bed. Fijn dat er een koffie en thee faciliteit op de kamer aanwezig was en ook een klein koelkastje. Avondeten was mooi smaakte, was mooi opgemaakt en live muziek was goed. Kortom: alleen goede woorden over de accommodatie of haar medewerkers.

Grote golfbaan bij het resort. Afwisselend eten in het buffetrestaurant dmv thema avonden, Indiase avond, bbq avond, Chinese avond, visavond enz. Leuke animatie.

The property and staff show signs of age and rot. It would take too much effort to list every disappointment, but I would like to highlight Sam, at the front desk, as truly inept. I had to switch rooms at one point (not the hotel's fault) and when I asked Sam when we could move the luggage, he had no clue, no interest in finding out, and no interest in our interest. The next day when we were checking out, I asked for a noon checkout instead of 10am as it was rainy and our ferry was not until mid-afternoon. Sam said he couldn't because the the room was going to be taken by another guest, but the reality was, that they did not try to accommodate us. The bags were not taken from our room until after noon.

I have to preface this review with the fact it was awful weather - not their fault but they need to do better with proper rainy day activities We are DINKs in our early 50s. We chose the Shangrila because of the adults only section - the Reef Wing. Don’t. Unless you are travelling with kids, don’t come here. The Reef wing is on the windy side of the island so the pool was virtually unusable even on the one nice day we got. The ‘adults only’ beach is on the horse trekking path so you are constantly surrounded by kids anyway. The Reef bar is low ceilinged and dark. Made 1000 times worse in bad weather when they had to shut the blinds and shutters. Not enough room for guests in bad weather. Cocktail hour was ok - the hors d’oeuvres were spectacular. But in the rain - nothing to do. Wheel out a roulette table or play bingo or a quiz. Anything. It was so awkward and uncomfortable. We were lucky to be on the top floor of the Reef wing so had a lovely high ceiling. I imagine the other rooms were dark and suffocating without it. The cleanliness was good but, seriously, 1 ply toilet paper in a 5star resort? No! Food - 5 different restaurants. 3 serve breakfast … but the same breakfast. No variety. Dinners were ok but not the 5star WOW we hoped for. Pros: free paddle boards and kayaks. Nice swimming beach by the main kids pool. Final notes: not 5star. not an adults only destination. The larger resort seemed to lose the famed Fijian hospitality. We were a number. Such a shame.