Kyushu en Okinawa: Luxe vakanties

3泊しました! 部屋は綺麗ですし、スタッフの方々も対応がよく親切でした! 景色もすごく良くて、とても気持ちの良い旅行ができました🌼✨

1 Star – Bait and Switch Pricing, Disappointing Experience Our stay at Hotel Nikko Alivila started with what felt like a classic bait-and-switch. After traveling for more than 14 hours and driving through the rain in a rental car, we arrived exhausted, only to be told that our room rate had increased by more than $300. We immediately questioned the charge, but the staff told us we had only two options: pay the higher rate or lose our reservation. After such a long journey, we had no realistic choice but to pay. No guest should be put in that position after booking a reservation in advance. It was an incredibly frustrating and stressful way to begin our vacation. To make matters worse, the overall experience did not justify the premium price. The hotel's amenities, service, and overall value were noticeably below what we experienced at the Grand Mercure Okinawa Cape Zanpa Resort, located just up the road. The Grand Mercure offered better facilities, a more enjoyable atmosphere, and far greater value for the money. We expected much more from Hotel Nikko Alivila given its reputation, but instead left feeling taken advantage of. I cannot recommend this hotel based on our experience, especially if you expect the price you booked to be the price you actually pay.

NO

Right from check-in, the service was impeccable. We were welcomed with fresh juices for the whole family and driven to the villa in a buggy. With breakfast provided, and a meal allowance, we were well fed throughout. Breakfast alone included bread basket, smoothies, appetiser plate, main, soup and a fruit combo. They even offered champagne as part of breakfast. From 2pm every day, they also served free cakes and snacks in the lounge. The staff were super attentive, and checked with us daily on our meal plans. The rooms were very clean, spacious for our family of five. The bath tubs were ginormous. Toiletries were generously well stocked. The outdoor jacuzzi in our villa was awesome. The hotel had a super relaxed and chill vibe. Simply the best of Japanese hospitality. Do take note that there is a daily charge for parking.

スタッフお一人お一人が丁寧な接客をしてくださり感動しました。

Top hotel wanneer je tot rust wil komen met goede extra faciliteiten inclusief. Het personeel creert een persoonlijke en warme sfeer. Het complex is wat old fashioned, maar dat maakt voor de totaal ervaring niet uit.

スタッフお一人お一人が丁寧な接客をしてくださり感動しました。

The hotel is old and it hasn’t received an update in a while, that is our main complaint. Also, it is a bit far from everything, and there are some festivities that have been shut down, for example, a pool in the beach. Also, not all restaurants open every day, and we had some days at the beach where the beach restaurant was closed and that was really inconvenient. Aside from that, the staff is really helpful. The beach is very nice. There are many activities you can purchase at the beach directly from the hotel.